Mark Paul Cui
Manager
Kawit Cavite
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
Manager
Funnside Ningnangan Foods Corporation
Kawit, Cavite
11.2016 - Current
- Assist and participates in development and implementation of business strategies.
- Develop and implements strategies to achieve food and labor cost, marketing and sales that support achievement of company's goal.
- Monitors branch performance regularly and adjust strategies as appropriate.
- Analyze revenue on regular basis and develop strategies to increase sales.
- Work with employees to achieve daily, weekly, or monthly revenue goals.
- Analyze business results on regular basis and takes actions to improve results as appropriate.
- Prepare and submits monthly Profit & Loss Report.
- Determines appropriate staffing levels for forecasted business and schedule employees accordingly.
- Set objectives for each section and supervises all sections productivity.
- Assist in recruitment and selection qualified candidates.
- Takes daily, weekly, monthly inventories for supplies and maintain optimum stock levels to meet customer demand.
- Able to effectively control food cost.
- Control food cost outlets in terms of wastage, pilferage and efficiency.
- Proper forecasting of order to be use to next business day.
- Performs other duties that may be required.
Barista
Farron Cafe (Phamy Yoo Enterprise)
Quezon City
08.2014 - 12.2014
- Preparing and serving hot and cold drinks such as coffee, tea and specialty beverages.
- Managed over 50 customers per day.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cleaned counters, machines, utensils, and seating areas daily.
- Describing menu items and suggesting products to customers.
- Ordering, receiving and distributing stock supplies.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Receiving and processing customer payments.
- Used POS system to accurately enter orders and process payments.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Followed exact recipes for mixing and preparing beverage and food items.
Service Crew Member
Fusion Integrated Service Cooperative (Jollibee Foods Corporation)
San Fernando, Pampanga
02.2013 - 04.2014
- Greet customers upon arrival.
- Inform customers of any special or promotions running currently.
- Answer any questions customers might have.
- Thanks customers for their business, invite them to return.
- Maintain clean, sanitary and organized dining room and service area.
- Training newly hired crews.
- Training management trainees on basic station.
- Examined and double-checked food orders to verify items ordered by customers.
- Resupplied napkins, cutlery, dishes and condiments on foodservice stations.
- Delivered food to guest tables with timeliness and efficiency.
- Responsible for for preparation and cooking of products of station assigned. (e.g. chicken joy, burgers, spaghetti, fries and others)
- Maintain clean kitchen, properly wastes and sorts soiled dishes and prep foods as needed.
- Set up dish station, including dish machines and sinks.
- Maintain clean/dry floors throughout shift.
- Assist in timely storing of food deliveries.
- Follow posted daily dish cleaning duties.
- Properly handling and storing of cleaning chemicals.
Service Crew Member
Staff Search Asia Service Cooperative (Jollibee Foods Corporation)
San Fernando, Pampanga
01.2010 - 02.2013
- Greet customers upon arrival.
- Inform customers of any special or promotions running currently.
- Answer any questions customers might have.
- Thanks customers for their business, invite them to return.
- Maintain clean, sanitary and organized dining room and service area.
- Training newly hired crews.
- Training management trainees on basic station.
- Examined and double-checked food orders to verify items ordered by customers.
- Resupplied napkins, cutlery, dishes and condiments on foodservice stations.
- Delivered food to guest tables with timeliness and efficiency.
- Responsible for for preparation and cooking of products of station assigned. (e.g. chicken joy, burgers, spaghetti, fries and others)
- Maintain clean kitchen, properly wastes and sorts soiled dishes and prep foods as needed.
- Set up dish station, including dish machines and sinks.
- Maintain clean/dry floors throughout shift.
- Assist in timely storing of food deliveries.
- Follow posted daily dish cleaning duties.
- Properly handling and storing of cleaning chemicals.
Service Crew Member
Jollibee Foods Corporation
San Fernando, Pampanga
12.2008 - 05.2009
- Greet customers upon arrival.
- Inform customers of any special or promotions running currently.
- Answer any questions customers might have.
- Thanks customers for their business, invite them to return.
- Maintain clean, sanitary and organized dining room and service area.
- Training newly hired crews.
- Training management trainees on basic station.
- Examined and double-checked food orders to verify items ordered by customers.
- Resupplied napkins, cutlery, dishes and condiments on foodservice stations.
- Delivered food to guest tables with timeliness and efficiency.
- Responsible for for preparation and cooking of products of station assigned. (e.g. chicken joy, burgers, spaghetti, fries and others)
- Maintain clean kitchen, properly wastes and sorts soiled dishes and prep foods as needed.
- Set up dish station, including dish machines and sinks.
- Maintain clean/dry floors throughout shift.
- Assist in timely storing of food deliveries.
- Follow posted daily dish cleaning duties.
- Properly handling and storing of cleaning chemicals.
Education
High School Diploma -
San Vicente Pilot School For Philippine Craftsmen
San Fernando, Pampanga 06.2005 - 03.2006
Skills
Staff Management
Strategic planning
Policies and procedures
Budgeting
Improvement initiatives
Business planning
Coaching and mentoring
Operations management
Achievements & Awardees
- Certified DWM/CnS Crew (Jan 5, 2009)
- Certified Crew Trainer (Mar 23, 2009)
- Certified Dining Crew (Apr 23, 2010)
- Certified Fry Crew (Jan 6, 2011)
- Best Cns Crew (Aug 29, 2011, Mar 23, 2012, Dec 11, 2012)
- Most Reliable Crew (May 28, 2013)
- Awarded Exemplary Performance for the QM Audit (May 28, 2013)
Timeline
Manager
Funnside Ningnangan Foods Corporation
11.2016 - Current
Barista
Farron Cafe (Phamy Yoo Enterprise)
08.2014 - 12.2014
Service Crew Member
Fusion Integrated Service Cooperative (Jollibee Foods Corporation)
02.2013 - 04.2014
Service Crew Member
Staff Search Asia Service Cooperative (Jollibee Foods Corporation)
01.2010 - 02.2013
Service Crew Member
Jollibee Foods Corporation
12.2008 - 05.2009
High School Diploma -
San Vicente Pilot School For Philippine Craftsmen
06.2005 - 03.2006