MARK LOUIE PONTE
.
Trece Martires City, Province Of Cavite
Summary
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
13
13
years of professional experience
Work History
Supervisor
Citibank
06.2022 - 12.2024
Customer Solutions Officer
Citibank
09.2015 - 06.2022
Customer Service Representative
Teleperformance
08.2011 - 08.2015
Education
Sherlyn Learning Center
Trece Martires City, Province Of Cavite, Philippines01-2005
Trece Martires City National High School
Trece Martires City, Province Of Cavite, Philippines 04.2001 -
Asian Institute of Science And Technology
Dasmarinas, Province Of Cavite, Philippines 04.2001 -
Skills
Staff management
Operations management
Process improvement
Customer service
Professionalism
Timeline
Supervisor
Citibank
06.2022 - 12.2024
Customer Solutions Officer
Citibank
09.2015 - 06.2022
Customer Service Representative
Teleperformance
08.2011 - 08.2015
Trece Martires City National High School
04.2001 -
Asian Institute of Science And Technology
04.2001 -
Sherlyn Learning Center
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