Mark Joseph Sison
Las Pinas, Metro Manila
Summary
Business analyst with a strong focus on data analysis, requirement gathering, and process improvement. Known for collaborative teamwork and adapting to evolving project needs. Skilled in utilizing analytical tools, creating insightful reports, and delivering actionable recommendations. Dependable and results-driven, ensuring consistent achievement of project goals.
Overview
6
6
years of professional experience
Work History
Junior Business Analyst - Revenue Manager
Envestnet
2024.08 - Current
- Supported Business Analysts and Solution Consultants in implementing client requirements in the Revenue Manager platform for 10+ clients across projects, ensuring seamless data mapping, reporting, and fee processing, which improved project delivery accuracy and client satisfaction.
- Delivered actionable visual metrics, including Gantt charts and performance dashboards, to track project progress and identify process gaps, enabling cross-functional teams to enhance efficiency and streamline documentation and training efforts.
Client Services Analyst - Revenue Manager
Envestnet
2022.08 - 2024.08
- Delivered platinum-level production support, led product knowledge transfer, and ensured timely incident resolution for over 20 high-profile production clients within the Investment Management line of business. Serve a distinguished client base of asset managers, wealth managers, and financial advisors—including Bank of New York, Aberdeen Asset Management, and Deutsche Bank—through our enterprise billing software, Revenue Manager.
Client Services Analyst - Revenue Manager
Redi2 Technologies
2022.06 - 2022.07
- Delivered platinum-level production support, lead product knowledge transfer, and ensure timely incident resolution for over 20 high-profile production clients within the Investment Management line of business. Serve a distinguished client base of asset managers, wealth managers, and financial advisors—including Bank of New York, Aberdeen Asset Management, and Deutsche Bank—through our enterprise billing software, Revenue Manager.
Research Support
Straive
2021.04 - 2022.05
- Collaborate with researchers, professors, and graduate students to support journal submissions and publications via platforms such as Elsevier and ScienceDirect
- Resolved 30+ inquiries per day, escalated complex issues, and delivered clear, accurate, and timely email communications tailored to the academic community.
Compliance Engineer
Ron Fire Systems Inc
2020.09 - 2021.01
- Prepare and present reports on 2,000+ Fire Protection System (FPS) inspections across diverse sites (casino, food factory, industrial park, aircraft hangar), maintain accurate records, oversee daily inspections and maintenance, and ensure compliance with NFPA standards and the Fire Code of the Philippines.
Administrative Assistant
City Government of Las Piñas - Engineering
2020.03 - 2020.08
- Evaluate approximately 10-20 building permit documents for compliance with City of Las Piñas regulations in the Philippines, perform clerical tasks, and assist clients by addressing inquiries and guiding them through the correction process for construction project requirements.
Service Engineer
Ron Fire Systems Inc
2019.08 - 2020.02
- Conduct inspections and perform preventive maintenance on 2,000+ Fire Protection Systems across diverse sites, including casinos, food factories, industrial parks, and aircraft hangars
- Complete work orders, submit compliance reports with recommendations on a monthly and yearly basis, and ensure the safety and operational reliability of critical facilities.
Education
Bachelor of Science - Mechanical Engineering
Adamson University
Manila, Metro Manila, Philippines2019-06
Skills
- Microsoft Excel
- Jira Service
- SaaS Platform
- Tableau Software
- SQL Knowledge
- Oracle Service Cloud
Timeline
Junior Business Analyst - Revenue Manager
Envestnet
2024.08 - Current
Client Services Analyst - Revenue Manager
Envestnet
2022.08 - 2024.08
Client Services Analyst - Revenue Manager
Redi2 Technologies
2022.06 - 2022.07
Research Support
Straive
2021.04 - 2022.05
Compliance Engineer
Ron Fire Systems Inc
2020.09 - 2021.01
Administrative Assistant
City Government of Las Piñas - Engineering
2020.03 - 2020.08
Service Engineer
Ron Fire Systems Inc
2019.08 - 2020.02
Bachelor of Science - Mechanical Engineering
Adamson University