Mark Joseph Galos
cabanataun city,nueva ecija
Summary
Customer-focused professional offering attentive service that enhances café experiences. Supports efficient operations by maintaining cleanliness and accurately serving beverages. Demonstrates strong communication and teamwork in dynamic environments while adapting to new tasks. Engages with customers and colleagues to foster a welcoming atmosphere, ensuring dependable service and smooth daily operations.
Overview
4
4
years of professional experience
Work History
Cafe Barista
kylee's
cabanatuan city
09.2026 - 11.2026
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Fostered a positive and welcoming atmosphere, engaging with customers to ensure a memorable cafe experience.
- Maintained clean, tidy drinks preparation areas, minimising risk of accidents.
Kitchen Steward
Kin No Buta Noodle House
cabanatuan city
07.2026 - 08.2026
- Cleaned cooking stations at end of each shift to ensure readiness for next service period.
- Collaborated with team members on projects to improve communication and teamwork.
- Identified issues, analysed information, and provided effective solutions.
Receptionist
7 stroke massage and spa
cabanatuan city
11.2023 - 11.2024
- Directed incoming calls to relevant staff, ensuring efficient communication flow.
- Took accurate messages from incoming calls, relaying to personnel for timely follow-up.
- Responded promptly to email inquiries, providing clear information to resolve queries.
Professional Massage Therapist
7 strokes massage and spa
cabanatuan city
10.2022 - 09.2024
- Delivered therapeutic massages tailored to individual client needs, promoting relaxation and wellness.
- Applied pressure point techniques effectively for pain relief and muscle relaxation, receiving positive client feedback.
- Performed various massage techniques, tailoring each treatment to clients' needs and preferences.
Education
Humms
Good Samaritan Colleges
Cabanatuan City, NUE01-2022
Bachelor of Science - Criminology
Araullo University
Cabanatuan City, NUESkills
- Cash handling
- Espresso preparation
- Beverage sanitation
- Food safety
- Food preparation
- Point of sale
- Cash handling
- Customer service
- Professional communication
- Team collaboration
- Appointment scheduling
- Team collaboration
Timeline
Cafe Barista
kylee's
09.2026 - 11.2026
Kitchen Steward
Kin No Buta Noodle House
07.2026 - 08.2026
Receptionist
7 stroke massage and spa
11.2023 - 11.2024
Professional Massage Therapist
7 strokes massage and spa
10.2022 - 09.2024
Humms
Good Samaritan Colleges
Bachelor of Science - Criminology
Araullo University