Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Interests
PROFESSIONAL REFERENCE
Timeline
Generic
MARK JOSEPH  CRUZ

MARK JOSEPH CRUZ

Birth Date: Nov. 11,1997 Height: 173cm
Greenheights Village, Brgy. San Isidro Parañaque City, Philippines

Summary

Career Objective

Aspiring Cabin Crew with a passion for delivering world-class customer service in a dynamic and multicultural environment. Strong background in interpersonal communication, adaptability, and problem-solving. Proven ability to handle high-pressure situations while maintaining professionalism and ensuring an outstanding passenger experience. Dedicated to upholding the standards of excellence that Qatar Airways is known for.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Content Creator / Clothing Business

Online Media Platforms
06.2022 - Current

Casino Dealer

Solaire Resort & Casino
07.2019 - 06.2022

Intern

Manila International Airport Authority
06.2018 - 08.2018

Education

Bachelor Of Arts Major In Avation Tourism - Aviation Industry

Philippine State College of Aeronautics
Piccio Garden, Villamor, Pasay City
08.2018

Skills

Customer Service Excellence & Centric Approach

Accomplishments

Awards & Achievements

Recognized excellence in public speaking, confidence, and professional presence through participation in National Pageant competitions.

- Engaged with diverse audiences, enhancing communication, adaptability, and interpersonal skills—key qualities in the aviation industry.


Leadership & Personal Growth

• Successfully built and managed a clothing business for 3 years, demonstrating entrepreneurial mindset, customer engagement, and brand management.

• Created inspirational content and digital media, improving storytelling, public engagement, and customer interaction.

• Actively participated in charity and outreach programs, developing a strong sense of compassion and cultural awareness—important in a global airline environment.

Additional Information

Experienced in various fields, combining entrepreneurship, creativity, and customer engagement to build a strong professional brand. Proven ability to adapt to different roles while maintaining high standards of service. Passionate about teamwork, community service, and personal growth.


• Running a Clothing Business

  • Participated in different Charities & outreach programs.

• Freelance Model

• Media & Content Creator

• Endorser & Brand Ambassador

Interests

Video editing & Photography

Content creation

Singing & music

PROFESSIONAL REFERENCE


JEON P. JAVIER – SCCM, Qatar Airways

ID: 26780 | QRA929 | Airbus


ABDULLAH MOHAMAD – Pilot, Qatar Airways

ID: 2050 | QRA929


Timeline

Content Creator / Clothing Business

Online Media Platforms
06.2022 - Current

Casino Dealer

Solaire Resort & Casino
07.2019 - 06.2022

Intern

Manila International Airport Authority
06.2018 - 08.2018

Bachelor Of Arts Major In Avation Tourism - Aviation Industry

Philippine State College of Aeronautics
MARK JOSEPH CRUZBirth Date: Nov. 11,1997 Height: 173cm