Summary
Overview
Work History
Education
Skills
Timeline
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MARK JOSEPH ARCILLA

Hilongos ,Leyte

Summary

Motivated food server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level food server position. Ready to help team achieve company goals.

Overview

2
2
years of post-secondary education

Work History

Food Server & Chief

Tithers Cafe
Hilongos, Leyte
03.2023 - 04.2023

· Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.

· Delivered food and drinks to tables in line with restaurant standards, acting as point of contact for customer queries, feedback and concerns.

· Coordinated team members to take, serve and clear orders accurately and promptly.

· Maintained safe hygiene and food handling standards for full compliance.

· Performed additional tasks to keep dining room running smoothly.

· Hand-washed dishes and glassware.

· Helped kitchen staff prepare meals for takeaway and eat in by plating dishes or storing into takeaway boxes.

· Maintained excellent customer satisfaction by providing attentive, friendly and polite service.

· Assisted kitchen staff with various tasks such as preparing ingredients and cleaning preparation tables.

· Helped prepare a variety of drinks for customers such as coffees, alcoholic beverages and soda.

Education

High School Diploma -

Hilongos National Vocational School
Hilongos Leyte
08.2022 - 07.2023

Concepcion National Highschool
Hilongos Leyte
06.2020 - 03.2021

Marangog Elementary School
Hilongos ,Leyte
06.2016 - 03.2017

Skills

    Food and beverage specialist Order memorisation Cleaning requirements Food safety understanding Highly responsible and reliable Food and beverage knowledge Sanitisation procedures Efficient table service Upbeat, outgoing and positive Spirits knowledge

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Timeline

Food Server & Chief

Tithers Cafe
03.2023 - 04.2023

High School Diploma -

Hilongos National Vocational School
08.2022 - 07.2023

Concepcion National Highschool
06.2020 - 03.2021

Marangog Elementary School
06.2016 - 03.2017
MARK JOSEPH ARCILLA