Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
COUNTER CREW
▪ Took customer’s orders and ensured that correct order has been punched in.
▪ Informed customers of their bill and asked if they would pay in cash or through Happy plus card and took payments and tender change.
▪ Relayed customers’ orders to the kitchen and ensure that each order was expedited.
▪ Assisted counter staff in packing ready orders and handing them to customers.
▪ Handled customers’ requests and complaints and ensured that any serious complaint was brought to the notice of the restaurant manager
▪ Restocked workstation with supplies and ensured that any item not in stock is communicated to the manager.
PARTY HOST
▪ Certified Jollibee Kids Party Host
▪ Ensuring the completeness of all party needs and favor before party.
▪ Providing assistance to customers, addressing inquiries, and efficiently completing daily tasks.
Part of SEEDS program where a member will have an opportunity to study while working as a Service crew.
● Service Marketing Asst.
● Party Host
● Cashier/Assembler
- Overall Store personnel.
● Administrative Crew
● Conduct administrative duties and errands as required.
● Drive-thru Assembler
● Cashier
● Party host
Technical Skills and Talent
Flexible in time and goal oriented
Managing people and daily store operations
Effective and efficient in communication
Leadership and Good Team Mindset
Able to work under pressure
A fast learner and can carry out tasks with minimum supervision
With strong eye for details
Organization of Work is excellent
Proficient in Microsoft Office such as (Excel, Power Point and Word)
• Certified Party Host
• Achievement Award for the commendable Performance April 2017.
• Highest Station Sales (Jolly Kids Party) April 2017.
• Certificate of Achievement Sales Achiever September 2016.
• Best Seller Team for the Month of August 2016.
• Certificate of Achievement on Highest Average Check for Jollibee Kids Party June 2016.
• Most Delighted Crew March 2016.
• Crew Trainer of the Month February 2016.
• Certificate of Excellence No. 2 in Average Check Challenge for the month of February 2016.
• Certificate of Appreciation January 2016.
Basic Operation Training Program
This certification course is designed to help learners understand the objective of operations management in running a business.
Basic Operation Training Program