MARK JERIC L. ALMOETE
Marikina City
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Store Associate
Fast Retailing Philippines Inc: Uniqlo Philippines
Manila, Metro Manila, Philippines
09.2022 - Current
- Prioritizing customers as a top priority
- Meet and exceed sales goals
- Maintain brand and operational standards
- Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles, and following the 6 standard phrases
- Act as a cashier when required by following cashier protocol Process shipment and ensure all merchandise is represented on the floor in full-size run
- Assist management to identify and resolve issues in the store
- Provide product and brand knowledge to customers
- Follow all company policies and procedures & notify management of any infractions.
Reservation Officer
A3 Tours & Travel Inc: Travel And Tourism Industry
- Accommodating customers inquiries
- Answering phone calls
- Book flights for customers
- Filing.
Customer Service Associate
Artisque Café: Food & Beverages Industry
- Accommodating customers’ requests regarding menu items, orders, and other concerns
- Preparing food and drinks for the customers
- Preparing/ Cleaning work areas, dining tables, and serving counters
- Setting table arrangements for customers.
Education
Bachelor of Science - Tourism Management
Pamantasan Ng Lungsod Ng Marikina
Marikina City, Metro Manila, Philippines03.2019
Nangka High School, Marikina City
04.2015
Nangka Elementary School, Marikina City
03.2011
Skills
- Empathy and patience
- Customer Service
- Flexible Schedule Adaptability
- Time management mastery
- Loss prevention awareness
- Friendly and Helpful
Personal Information
- Age: 25 years old
- Date of Birth: 03/03/99
- Nationality: Filipino
Timeline
Store Associate
Fast Retailing Philippines Inc: Uniqlo Philippines
09.2022 - Current
Reservation Officer
A3 Tours & Travel Inc: Travel And Tourism Industry
Customer Service Associate
Artisque Café: Food & Beverages Industry
Bachelor of Science - Tourism Management
Pamantasan Ng Lungsod Ng Marikina
Nangka High School, Marikina City
Nangka Elementary School, Marikina City