Mark Gil Soriano
Balagtas, Bulacan
Summary
Results-driven Product Sales Engineer with expertise in client engagement and technical support. Cultivated strong relationships with key clients, driving significant sales growth and enhancing product loyalty. Committed to delivering high-quality service and continuous professional development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Product Sales Engineer
Bentley Systems
06.2024 - Current
- Provided expert technical support and guidance to customers, resolving issues and maximising product performance.
- Recommended tailored products and services to meet specific client needs, enhancing customer satisfaction.
- Developed and maintained strong relationships with key clients to drive sales growth in targeted markets.
- Resolved customer issues and conflicts, ensuring high satisfaction and fostering product loyalty.
Design Engineer
JGC TECHNICAL ASSISTANCE SERVICES
10.2022 - 05.2024
- Designed innovative product solutions, meeting client specifications and industry standards for quality and safety.
- Resolved technical challenges during product development, leveraging innovative problem-solving to achieve project goals.
- Documented design processes and modifications, ensuring clarity and accuracy for future reference.
Technical Engineer
Emerson Electric Asia, Ltd
06.2021 - 01.2022
- Provided technical support to troubleshoot and maintain hydraulic, mechanical and electrical systems, enhancing operational performance.
- Developed procedures for reviewing and inspecting engineering projects, driving increased efficiency.
- Coordinated with suppliers to secure high-quality materials, optimising supply chain processes.
Education
Master of Science - Civil Engineering (Construction Technology and Management)
BULACAN STATE UNIVERSITY
City of Malolos, Bulacan05-2026
Bachelor of Science - Civil Engineering
BULACAN STATE UNIVERSITY
City of Malolos, Bulacan01-2021
Skills
- Technical sales
- Product knowledge
- Sales negotiation
- Technical support
- Post-sales support
- Project management
- Problem resolution
- Client engagement
- Relationship building
References
- Engr. John Erwin A. Castro, Engineer I, Department Public Works and Highways, 0919 007 1710
- Engr. Ace Dhenniel V. Daria, Instructor, Bulacan State University, 0975 366 4530
Certification
- Registered Civil Engineer (Nov 2022)
- Registered Master Plumber (Feb 2023)
Timeline
Product Sales Engineer
Bentley Systems
06.2024 - Current
Design Engineer
JGC TECHNICAL ASSISTANCE SERVICES
10.2022 - 05.2024
Technical Engineer
Emerson Electric Asia, Ltd
06.2021 - 01.2022
Master of Science - Civil Engineering (Construction Technology and Management)
BULACAN STATE UNIVERSITY
Bachelor of Science - Civil Engineering
BULACAN STATE UNIVERSITY