Microsoft Excel, ERP system, POS application, computer applications, basic automotive repair


Experienced with managing retail operations and leading diverse teams to achieve organizational goals. Utilizes strategic planning and effective communication to streamline processes and enhance service quality. Track record of fostering collaborative and efficient a work environment through strong leadership and organizational skills.
Manage the entire operation of retail store business and administration;
· Ensure attainment of the target of Business center
· Undertake sound financial management to ensure stores are profitable and stay within the approve budget
· Reviewed store performance and developed actionable plans to enhance daily operations
· Review net operating income of the stores and ensure all operational expenses are within the budget guidelines
· Carry out and attain the mission and vision of the company
· Ensure compliance with the company’s policy and operational guidelines and provide oversight and direction to the employees in accordance with the company policy, rules and regulation
· Lead and manage a team of Management trainees towards effective collaboration and attainment of goals
· Work with human resources staff to recruit, interview, select, hire, and employ appropriate numbers of employees
· Lead employees to meet company’s expectations for productivity, quality, goal accomplishment, and empower employees to take responsibility for their jobs
· Monitor lease of contract to ensure up to date negotiation with all partners such as lessors, outbound truckers, and dry good trucking
· Monitor equipment and supplies movement in dry warehouse and coordinate with the supply chain for the stocking level and availability of spare parts
· Ensure the weekly stocks and supplies forecast per store are aligned with the set target
· Coordinate with various support centers and provide creative and practical solutions to deal and address concerns
· Conducted independent visits to retail stores, providing guidance to subordinates to maximize sales and profitability
· Guarantee all liquidations, cash advances, and reimbursement are filled within the desired timeline
· Performs site assessment to assist management in decisions for expansion or acquisition
· Coach, mentor and develop staff, provide career development planning and opportunities
· Reviewed branch audit processes to ensure compliance standards were met
· Ensure health and safety of Business center employees
· Initiated promotional activities aimed at enhancing sales performance
Supervised and managed retail stores operations and a group of sales personnel;
· Ensure sales target of the business center are delivered against the planned budget and committed volume per store and reseller segment
· Ensure sales targets of the business center are delivered against the planned budget and committed volume per store and reseller segment
· Review and evaluate performance of each store and make necessary actions for improvements
· Create store targets based on comparative per SKUs on a weekly and monthly basis
· Review and evaluate the performance of each store and make necessary actions for improvements
· Reviewed net operating income of stores and validated operational expenses for accuracy
· Monitor leases of contracts of stores and initiate negotiations with the lessors
· Conducted regular quality store visits to ensure compliance with standard operating procedures
· Review all store audit findings and make necessary actions on how to address store concerns
· Coordinate with the Engineering department all store concerns related to equipment and facilities
· Supervise a group of sales personnel and manage the retail stores
· Coaching, mentoring, and providing guidance to all sales personnel and store crews
Supervised and managed day-to-day assigned retail stores but not limited to:
· Ensure that sales target of all retail store assigned are delivered against planned budget and committed volume
· Supervise and monitor assigned retail stores, area coordinator, and a group of manpower
· Evaluate performance of each crews and provide guidance to attain the set goals
· Regular store visitation in order to identify areas of improvement and work efficiency
· Set and cascade goals/target to all crews and monitor their performance on a weekly basis
· Conduct monthly meeting to all crews together with the area coordinator and review each performance
· Review operational hour each stores and recommend necessary adjustment
· Submit weekly progressive report, daily sales summary to Retail operations head, perform executive reports and ensure that all daily sales collections are deposited to affiliated depository firm
· Submit weekly and monthly inventory report to Rotisserie Business Admin
· Managed maintenance elements and PMS scheduling at CDO branch during 2014-2016
· Ensure full compliance of assigned stores by daily monitoring and checking of GMP, SSOP, Sanitation, SMT documentation, and orderliness of all stores
· Distribute marketing materials needed for marketing promotions and cascade guidelines to store crew for proper execution of all promos
· Proactively engage on sub retailer (wet market segment, wholesale letchon manok dealer, HRI) and provide feedback to company of any market movement, Collects information of nearby direct competitors for price monitoring and product movement
· Monitored running inventory form daily to maintain accurate stock levels of all SKUs and consumable materials, preventing run-outs and ensuring proper supply usage
· Led and motivated crew in fulfilling duties, trained on new/revised standards and management directives, and discussed areas for improvement and strengths with team
· Processing of Business Permit and other regulatory permits. Closely coordinate to Finance personnel for any regulatory compliance and perform store documentation and recordings
· On-time payment of utilities and rentals to all lessors to maintain smooth operation
· Daily forecasting/booking of all SKU’s and consumables
· Submit to retail operations head weekly manpower forecast
· Delivered store supplies and consumables including charcoal.
· Performs other function related and deemed necessary as assigned by immediate superior
Operations management
Project management
Logistics coordination
Inventory management
Forecasting and scheduling
Sales strategies
Administrative management
Managing and supervising
Staff development
Operational efficiency
Team collaboration
Customer service
Microsoft Excel, ERP system, POS application, computer applications, basic automotive repair
Basic Occupational Safety & Health
Safety Officer 1 Training
Basic Occupational Safety & Health
Strengths-Based Development Seminar
Food Protection and Manager Course Training
Leadership Development Program
Food Safety Training Course
Customer Service Training
PLDT Small and Medium Enterprise Nation-Pldtsme-nation and Tricom Systems (Phils) Inc.