Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Training and Seminars
AdministrativeAssistant
MARK CHRISTOPHER CABALES

MARK CHRISTOPHER CABALES

ASSISTANT MANAGER
Cagayan de Oro City,MSR

Summary

Experienced with managing retail operations and leading diverse teams to achieve organizational goals. Utilizes strategic planning and effective communication to streamline processes and enhance service quality. Track record of fostering collaborative and efficient a work environment through strong leadership and organizational skills.

Overview

8
8
Certifications
18
18
years of professional experience

Work History

Business Center Head/Branch Head Manager

Chooks to Go, Inc./Bounty Fresh Group Holdings, Inc.
Cagayan De Oro, Province Of Misamis Oriental, Philippines
08.2022 - Current

Manage the entire operation of retail store business and administration;

· Ensure attainment of the target of Business center

· Undertake sound financial management to ensure stores are profitable and stay within the approve budget

· Reviewed store performance and developed actionable plans to enhance daily operations

· Review net operating income of the stores and ensure all operational expenses are within the budget guidelines

· Carry out and attain the mission and vision of the company

· Ensure compliance with the company’s policy and operational guidelines and provide oversight and direction to the employees in accordance with the company policy, rules and regulation

· Lead and manage a team of Management trainees towards effective collaboration and attainment of goals

· Work with human resources staff to recruit, interview, select, hire, and employ appropriate numbers of employees

· Lead employees to meet company’s expectations for productivity, quality, goal accomplishment, and empower employees to take responsibility for their jobs

· Monitor lease of contract to ensure up to date negotiation with all partners such as lessors, outbound truckers, and dry good trucking

· Monitor equipment and supplies movement in dry warehouse and coordinate with the supply chain for the stocking level and availability of spare parts

· Ensure the weekly stocks and supplies forecast per store are aligned with the set target

· Coordinate with various support centers and provide creative and practical solutions to deal and address concerns

· Conducted independent visits to retail stores, providing guidance to subordinates to maximize sales and profitability

· Guarantee all liquidations, cash advances, and reimbursement are filled within the desired timeline

· Performs site assessment to assist management in decisions for expansion or acquisition

· Coach, mentor and develop staff, provide career development planning and opportunities

· Reviewed branch audit processes to ensure compliance standards were met

· Ensure health and safety of Business center employees

· Initiated promotional activities aimed at enhancing sales performance

Retail Operations Head

Bounty Agro Ventures, Inc./ Bounty Fresh Group Holdings, Inc.
Cagayan De Oro, Province Of Misamis Oriental, Philippines
07.2019 - 07.2022

Supervised and managed retail stores operations and a group of sales personnel;

· Ensure sales target of the business center are delivered against the planned budget and committed volume per store and reseller segment

· Ensure sales targets of the business center are delivered against the planned budget and committed volume per store and reseller segment

· Review and evaluate performance of each store and make necessary actions for improvements

· Create store targets based on comparative per SKUs on a weekly and monthly basis

· Review and evaluate the performance of each store and make necessary actions for improvements

· Reviewed net operating income of stores and validated operational expenses for accuracy

· Monitor leases of contracts of stores and initiate negotiations with the lessors

· Conducted regular quality store visits to ensure compliance with standard operating procedures

· Review all store audit findings and make necessary actions on how to address store concerns

· Coordinate with the Engineering department all store concerns related to equipment and facilities

· Supervise a group of sales personnel and manage the retail stores

· Coaching, mentoring, and providing guidance to all sales personnel and store crews

Management Trainee II/Senior Store Specialist

Bounty Agro Ventures, Inc./Bounty Fresh Group Holdings, Inc.
Cagayan De Oro, Province Of Misamis Oriental, Philippines
06.2014 - 06.2019

Supervised and managed day-to-day assigned retail stores but not limited to:

· Ensure that sales target of all retail store assigned are delivered against planned budget and committed volume

· Supervise and monitor assigned retail stores, area coordinator, and a group of manpower

· Evaluate performance of each crews and provide guidance to attain the set goals

· Regular store visitation in order to identify areas of improvement and work efficiency

· Set and cascade goals/target to all crews and monitor their performance on a weekly basis

· Conduct monthly meeting to all crews together with the area coordinator and review each performance

· Review operational hour each stores and recommend necessary adjustment

· Submit weekly progressive report, daily sales summary to Retail operations head, perform executive reports and ensure that all daily sales collections are deposited to affiliated depository firm

· Submit weekly and monthly inventory report to Rotisserie Business Admin

· Managed maintenance elements and PMS scheduling at CDO branch during 2014-2016

· Ensure full compliance of assigned stores by daily monitoring and checking of GMP, SSOP, Sanitation, SMT documentation, and orderliness of all stores

· Distribute marketing materials needed for marketing promotions and cascade guidelines to store crew for proper execution of all promos

· Proactively engage on sub retailer (wet market segment, wholesale letchon manok dealer, HRI) and provide feedback to company of any market movement, Collects information of nearby direct competitors for price monitoring and product movement

· Monitored running inventory form daily to maintain accurate stock levels of all SKUs and consumable materials, preventing run-outs and ensuring proper supply usage

· Led and motivated crew in fulfilling duties, trained on new/revised standards and management directives, and discussed areas for improvement and strengths with team

· Processing of Business Permit and other regulatory permits. Closely coordinate to Finance personnel for any regulatory compliance and perform store documentation and recordings

· On-time payment of utilities and rentals to all lessors to maintain smooth operation

· Daily forecasting/booking of all SKU’s and consumables

· Submit to retail operations head weekly manpower forecast

· Delivered store supplies and consumables including charcoal.

· Performs other function related and deemed necessary as assigned by immediate superior

Management Trainee

DoughBake, Inc. (Goldilocks)
Cagayan De Oro, Province Of Misamis Oriental, Philippines
07.2013 - 11.2013
  • Managed baking department staff to maintain efficient workflow and high standards.
  • Production planning and scheduling of Manpower
  • Submitted and discussed production performance reports weekly, monthly, and quarterly to assess progress and identify areas for improvement
  • Maintained workflow by monitoring processes to ensure efficiency and adherence to schedules
  • Ensure food safety processes are followed within the set standard
  • Compliance with established policies and procedures of assigned department
  • Daily monitoring of equipment concerns
  • Direct reporting of output of baked products on MT-2
  • Maintaining safe and clean work environment by educating personnel
  • Executed production control measures to adhere to budget constraints and optimize resource allocation

Sales Executive-Northern Mindanao

Tricom Systems (Phils.) Inc
Cagayan De Oro, Province Of Misamis Oriental, Philippines
04.2010 - 06.2013
  • Product Specialist for PABX telephone and Security systems
  • Developed new and prospective accounts in assigned area.
  • Promote new products and services to offer and submit business proposal for new clients
  • Promote new products and services to offer and submit business proposals for new clients
  • Attend and process government and private procurement bidding
  • Managed collection of account receivables
  • Attended and processed government and private procurement bids to secure contracts
  • Collect and follow up account receivables
  • Experienced in outsourced project

Sales & Technical Support -Northern Mindanao

Bizware Solutions
Cagayan De Oro, Province Of Misamis Oriental, Philippines
04.2008 - 02.2010
  • Conduct sales and technical concerns in communication and security system
  • Conduct sales and technical concern in communication and security system
  • Promote new product line and services offered
  • Conducted site surveys for prospective clients and submitted tailored business proposals
  • Perform and handle equipment installation
  • Demonstrated expertise in selling multiple product lines to meet diverse customer needs.
  • Knowledge in multi-product selling
  • Follow up and collect payments for outstanding AR

Education

Bachelor of Science - Electronics and Communication Technology

Mindanao Polytechnic State College
Cagayan De Oro, Province Of Misamis Oriental, Philippines

Skills

Operations management

Project management

Logistics coordination

Inventory management

Forecasting and scheduling

Sales strategies

Administrative management

Managing and supervising

Staff development

Operational efficiency

Team collaboration

Customer service

Accomplishments

  • Received the “ROAST Award” for exemplary performance and recognition for sales, store expansions, and operational cost savings.
  • Repeatedly received recognition from superiors for excellence in service.
  • Achieved 110% sales improvement in 2020.

Software

Microsoft Excel, ERP system, POS application, computer applications, basic automotive repair

Certification

Basic Occupational Safety & Health

Timeline

Safety Officer 1 Training

01-2025

Business Center Head/Branch Head Manager

Chooks to Go, Inc./Bounty Fresh Group Holdings, Inc.
08.2022 - Current

Basic Occupational Safety & Health

07-2021

Retail Operations Head

Bounty Agro Ventures, Inc./ Bounty Fresh Group Holdings, Inc.
07.2019 - 07.2022

Strengths-Based Development Seminar

10-2018

Food Protection and Manager Course Training

02-2018

Leadership Development Program

10-2017

Food Safety Training Course

09-2014

Customer Service Training

08-2014

Management Trainee II/Senior Store Specialist

Bounty Agro Ventures, Inc./Bounty Fresh Group Holdings, Inc.
06.2014 - 06.2019

Management Trainee

DoughBake, Inc. (Goldilocks)
07.2013 - 11.2013

PLDT Small and Medium Enterprise Nation-Pldtsme-nation and Tricom Systems (Phils) Inc.

05-2013

Sales Executive-Northern Mindanao

Tricom Systems (Phils.) Inc
04.2010 - 06.2013

Sales & Technical Support -Northern Mindanao

Bizware Solutions
04.2008 - 02.2010

Bachelor of Science - Electronics and Communication Technology

Mindanao Polytechnic State College

Training and Seminars

  • October 2018 Strengths-Based Development Seminar
  • February 2018 Food Protection and Manager Course Training
  • October 2017 Leadership Development Program
  • September 2014 Food Safety Training Course
  • August 2014 Customer Service Training
  • May 2013 PLDT Small and Medium Enterprise Nation
  • Pldtsme-nation and Tricom Systems (Phils) Inc.
MARK CHRISTOPHER CABALESASSISTANT MANAGER