MARK CHRISTIAN DEVORA
KEY ACCOUNT EXECUTIVE
Palo, Province of Leyte
Summary
Accomplished Key Accounts Executive with a proven track record at Multmax Industries Corporation (URATEX), specializing in elevating customer satisfaction and account growth through innovative strategies and CRM proficiency. Expert in relationship management and territory management, consistently exceeding sales targets by leveraging data-driven insights and high-impact proposal presentations.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Key Accounts Executive
Multmax Industries Corporation (URATEX)
02.2021 - Current
- Managed diverse portfolio of key accounts, ensuring timely delivery of products or services while maintaining high levels of customer satisfaction.
- Enhanced customer satisfaction by proactively addressing concerns and providing tailored solutions.
- Collaborated with cross-functional teams to develop innovative strategies for key account growth.
- Delivered exceptional customer service by promptly addressing inquiries or concerns from key accounts, resulting in increased loyalty and trust from clients.
- Conducted regular business reviews with key accounts to assess performance metrics and identify areas of improvement.
Territory Sales Representative
PMFTC Inc.
01.2011 - 02.2021
- Streamlined territory management process, resulting in more efficient time allocation for account visits.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
- Proactively negotiated profitable contracts for product lines and performed cold-calling to senior leadership to expand territory sales.
- Consistently met or exceeded quarterly sales targets by effectively managing sales pipeline and closing deals strategically.
- Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
Education
Bachelor of Science - Business Administration Major in Financing
Leyte Colleges
Tacloban City, Province Of Leyte, Philippines 04.2006 - 03.2010
High School Diploma -
Palo National Highschool
Palo Province Of Leyte 06.2002 - 03.2006
Skills
Relationship Management
Performance Tracking
CRM proficiency
Data-driven Insights
Key Account Management
Client Relationship Building
High-impact proposal presentation
Account Management
Business Development
Sales tactics
Territory Management
Account development
Timeline
Key Accounts Executive
Multmax Industries Corporation (URATEX)
02.2021 - Current
Territory Sales Representative
PMFTC Inc.
01.2011 - 02.2021
Bachelor of Science - Business Administration Major in Financing
Leyte Colleges
04.2006 - 03.2010
High School Diploma -
Palo National Highschool
06.2002 - 03.2006