MARK CARLO MERIOLES
Asingan, Province Of Pangasinan
Summary
Dynamic barista with a proven track record at Starbucks, excelling in beverage preparation and customer service. Recognized for enhancing operational efficiency and training team members. Skilled in espresso machine operation and fostering a positive work environment, ensuring high-quality service and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Barista
Princess Cruises
Manila, Metro Manila, Philippines
08.2019 - Current
- Managed inventory levels, restocking supplies as needed to ensure uninterrupted service flow.
- Utilized point-of-sale system for accurate order processing and transaction handling.
- Implemented efficiency improvements in beverage preparation processes to reduce wait times.
- Collaborated with team members to create a positive work environment focused on teamwork and support.
Barista
Starbucks
Santa Rosa, Province Of Laguna, Philippines
08.2014 - 08.2019
- Crafted high-quality beverages according to customer specifications and company standards.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety regulations.
- Provided exemplary customer service through effective communication and problem-solving skills.
- Trained new team members on operational procedures and product knowledge to enhance performance.
Education
Bachelor of Science - CRUISE SHIP MANAGEMENT
PHILIPPINE WOMENS UNIVERSITY
Manila, Metro Manila, Philippines03-2013
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team leadership
- Espresso machine operation
- Beverage preparation
- POS system operation
- Coffee expertise
- Latte art
- Multitasking and organization
- Positive and professional
Timeline
Barista
Princess Cruises
08.2019 - Current
Barista
Starbucks
08.2014 - 08.2019
Bachelor of Science - CRUISE SHIP MANAGEMENT
PHILIPPINE WOMENS UNIVERSITY