Mark Augustine Marucot
233 Zone 6 Bagong Silang, San Miguel, Bulacan,PAM
Summary
As a Customer Service Professional with five years of experience, I have a proven track record in delivering exceptional service and support to a diverse clientele. I excel in building strong customer relationships and effectively resolving inquiries and concerns. With proficiency in various customer service tools and systems, I am dedicated to providing top-notch customer experiences. I am eager to leverage my expertise and commitment to contribute to the success of a customer-centric organization.
Overview
6
6
years of professional experience
Work History
Assistant Manager
California HOA Management Company
09.2022 - Current
Customer Service Representative
Teleperformance
09.2020 - 09.2021
Customer Service Representative
Concentrix
04.2019 - 06.2020
Customer Service Representative
Sequential Tech International
06.2018 - 02.2019
Education
Bachelor of Science in Criminology -
OUR LADY OF FATIMA UNIVERSITY
11.2021
VEDASTO R. SANTIAGO HIGH SCHOOL
03.2013
BALITE ELEMENTARY SCHOOL
03.2008
BAGONG SILANG ELEMENTARY SCHOOL
03.2008
Skills
- Multitasking
- Excellent Communication Skills
- Technical Troubleshooting
- Service and Support
- Strong Work Ethic
- Great Attention to Detail
Timeline
Assistant Manager
California HOA Management Company
09.2022 - Current
Customer Service Representative
Teleperformance
09.2020 - 09.2021
Customer Service Representative
Concentrix
04.2019 - 06.2020
Customer Service Representative
Sequential Tech International
06.2018 - 02.2019
Bachelor of Science in Criminology -
OUR LADY OF FATIMA UNIVERSITY
VEDASTO R. SANTIAGO HIGH SCHOOL
BALITE ELEMENTARY SCHOOL
BAGONG SILANG ELEMENTARY SCHOOL
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