Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mark Anthony Santos

Software Engineer
Binan, Province Of Laguna

Summary

Senior Software Engineer with 17+ years of experience building high-performance desktop and web applications across Financial tech, ERP, and enterprise domains. Recognized for end-to-end project ownership, ensuring high quality through clean architecture, automated testing, and robust CI/CD pipelines. Experienced in leading complex technical initiatives, mentoring junior engineers, and proactively handling critical tasks. Adaptable and passionate about continuous learning, driving innovation and reliability in every project.

Overview

17
17
years of professional experience

Work History

Senior Software Engineer

ProSource BPO
04.2022 - Current
  • Assigned to ITRS (Australian Fintech Company)
  • Lead engineer for a C++ proxy application that optimizes traffic by enabling direct peer-to-peer communication, significantly reducing load on the central server.
  • Designed and implemented observability and dynamic rerouting features, improving resilience and troubleshooting capabilities.
  • Currently developing a full-stack microservice platform for post-trade transactions: React (frontend), C# (backend), AWS (cloud hosting).
  • Implementing high-standard CI/CD pipelines using Buildkite with strong focus on test coverage and code quality.
  • Mentor and guide junior engineers, leading code reviews and performance improvements.

Senior Software Engineer

ITRS (Phils.) Inc
04.2017 - 04.2022
  • Enhanced ITRS Geneos real-time monitoring software, enabling analytics and visualization for financial data.
  • Worked on high-volume, performance-critical systems, ensuring scalability and fault tolerance.
  • Drove unit test coverage, automation, and end-to-end testing for quality assurance.
  • Actively led scrum events, process improvements, and mentorship programs.

CHAMP Cargo Systems, Makati City

Champ Cargosystems
11.2016 - 04.2017
  • Developed and maintained CDMP for Air Flight Cargo messages, a full-stack solution (Web GUI + C/C++ backend).
  • Conducted Agile ceremonies including grooming, planning, and testing.
  • Collaborated with teams for manual production deployment and product enhancements.

Senior Software Engineer

INFOR PSSC Inc.
11.2012 - 11.2016
  • Developed ERP core systems (Lawson System Foundation Software) using C/C++, Java, Perl, Python.
  • Led code reviews, product enhancements, and high-priority escalations.
  • Mentored and onboarded new engineers to ensure quality deliverables.

Research and Development Engineer

Advanced World Systems, Inc.
05.2008 - 10.2012
  • Delivered various projects:
    - Sharp Printer enhancements (C/C++)
    - Lenovo Android Keyboard Bluetooth Utility (Java)
    - Medical Display Calibration System (C#)
    - Android messaging apps and Java applets
  • Performed QA testing, documentation, and delivery of client solutions.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

University of St. LaSalle
Bacolod City, Province Of Negros Occidental, Philippines
04.2001 -

Skills

Software development

Web application development

Research and development

Database programming

API development

Testing and debugging

Troubleshooting and resolution

Amazon web services

Quality assurance

Programming Languages [C/C, C#, Java, Python, SQL, React, Shell and Batch Scripting]

Accomplishments

  • Reduced central server load by 40% by developing a C++ proxy application that enabled peer-to-peer communication, reducing dependency on a central server.
  • Architected and deployed a cloud-native post-trade microservice platform with React frontend, C# backend services, and AWS CloudFront, supported by automated Buildkite CI/CD pipelines.
  • Delivered enterprise-grade desktop and web applications across multiple domains (fintech, ERP, logistics) while ensuring high quality, security, and scalability.
  • Led initiatives for automated testing, CI/CD improvements, and observability, accelerating release cycles and improving reliability.
  • Mentored and coached junior engineers, conducting code reviews, technical training, and pair programming to raise team competency.
  • Proactively handled escalations and high-priority tasks, ensuring timely and high-quality deliverables under tight deadlines.

Timeline

Senior Software Engineer

ProSource BPO
04.2022 - Current

Senior Software Engineer

ITRS (Phils.) Inc
04.2017 - 04.2022

CHAMP Cargo Systems, Makati City

Champ Cargosystems
11.2016 - 04.2017

Senior Software Engineer

INFOR PSSC Inc.
11.2012 - 11.2016

Research and Development Engineer

Advanced World Systems, Inc.
05.2008 - 10.2012

Bachelor of Science - Electrical, Electronics And Communications Engineering

University of St. LaSalle
04.2001 -
Mark Anthony SantosSoftware Engineer