MARK ANTHONY P. PAMINTUAN
TARLAC CITY
Summary
Results-oriented professional with a strong commitment to achieving company goals. Skilled in utilizing expertise to maximize productivity and contribute to the success of the organization. Adept at collaborating with diverse teams and fostering positive working relationships. Committed to delivering exceptional results while maintaining a high level of professionalism and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Customer Care Specialist
Iqor Philippines
01.2024 - 02.2025
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Verified accuracy of customer account information and updated when necessary.
- Took ownership of customers issues to follow problems through to resolution.
- Provided customers with detailed information on company products, services and materials.
- Provided exceptional support during high call volume periods, maintaining a professional demeanor under pressure.
VXI Global Solutions Inc
02.2022 - 01.2024
Customer Care Representative
iQor Philippines - Clark
03.2021 - 12.2021
Customer Care Representative
Sitel Philippines
01.2019 - 08.2020
Education
Secondary - undefined
Aranguren Integrated School
Aranguren, Capas, Tarlac01.2015
Elementary - undefined
Aranguren Integrated School
Aranguren, Capas, Tarlac01.2011
Skills
- Product or service support
- Customer service excellence
- Inbound customer service
- Problem resolution
References
Available upon request.
Disclaimer
I hereby declare that the above information are true and correct to the best of my knowledge and belief.
Timeline
Customer Care Specialist
Iqor Philippines
01.2024 - 02.2025
VXI Global Solutions Inc
02.2022 - 01.2024
Customer Care Representative
iQor Philippines - Clark
03.2021 - 12.2021
Customer Care Representative
Sitel Philippines
01.2019 - 08.2020
Secondary - undefined
Aranguren Integrated School
Elementary - undefined
Aranguren Integrated School
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