MARK ANTHONY AUSTRAL
General Trias, Province of Cavite,CAV
Summary
Versatile professional with a track record of enhancing client relationships and expanding customer bases at STARS CHEW PHILIPPINES INC. Demonstrates resilience under pressure and expertise in sales training, achieving significant improvements in client engagement and efficiency. Skilled in technical support and customer assistance, adept at meeting diverse client needs.
Developed extensive interpersonal and negotiation skills in fast-paced sales environment. Demonstrated ability to understand customer needs and provide tailored solutions. Seeking to leverage these transferable skills in new field to drive success and foster strong client relationships.
Overview
4
4
years of professional experience
Work History
Sales Agent
STARS CHEW PHILIPPINES INC.
03.2023 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of All Purpose Cleaner products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Shuttle Service Driver
Jae Philippines
04.2021 - 07.2024
- Streamlined delivery routes for improved efficiency and reduced fuel costs.
- Assisted customers with loading and unloading items, demonstrating exceptional customer service skills.
- Adapted to changing client needs by adjusting routes and schedules as necessary, maintaining flexibility in a dynamic work environment.
- Provided emergency roadside assistance when needed, showcasing adaptability in challenging situations.
Education
High School Diploma -
Governor Ferrer Memorial National High School
General Trias, Province Of Cavite, Philippines04-2004
Skills
- Client relations
- Customer assistance
- Sales training
- Technical support
Timeline
Sales Agent
STARS CHEW PHILIPPINES INC.
03.2023 - Current
Shuttle Service Driver
Jae Philippines
04.2021 - 07.2024
High School Diploma -
Governor Ferrer Memorial National High School
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