Mark Vince B. Viernes
Industrial Engineer
Barandal, Calamba, Laguna
Summary
Industrial Engineer specializing in process reviews, quality control, and cost-conscious improvements that support steady output and compliance. Brings a practical mix of performance data checks, scheduling discipline, and supplier coordination from logistics operations to identify workflow gaps, reduce avoidable waste, and keep 90% of checks meeting the required standard while keeping daily operations reliable. Well suited to improving process consistency across cross-functional teams while maintaining KPI visibility and quick issue resolution.
Overview
2
2
Languages
5
5
Certifications
5
5
years of professional experience
Work History
Hub Assistant Manager
Lazada E-Services Philippines, Inc.
01.2025 - 09.2025
- Creates KPIs, Monitoring Files and schedule of Manpower to ensure that the hub/warehouse hit the daily performance.
- Leads Morning Huddle to discuss Hub Issues, Compliances and On-Time Delivery to Customers.
- Oversee daily hub logistics operations, including dispatching and monitoring pick up and delivery operation.
- Ensured timely delivery while meeting customer needs.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
- Coordinate with sellers, customers, warehouse teams, and other logistics teams to ensure smooth operations.
- Identify and implement improvements in Hub processes to enhance efficiency and reduce costs.
- Identified and implemented process improvements in hub operations to enhance efficiency.
- Coordinated daily operations to enhance team efficiency and service quality.
- Negotiated contracts with suppliers, trucking operators, and manpower agencies to achieve cost savings and operational efficiency.
- (Last Mile Department)
Routes Supervisor
Lazada E-Services Philippines, Inc.
04.2023 - 01.2025
- Supervised daily route operations to ensure timely deliveries and optimal resource allocation.
- Managed dispatch schedules to guarantee on-time delivery to subsequent stages of the logistics supply chain.
- Monitor team performance and provide feedback and training to improve pickup efficiency.
- Ensured timely pickup and processing of orders from sellers and warehouses to maintain operational flow.
- Coordinated with sellers, warehouse teams, and logistics teams to facilitate seamless operations.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
- Identify and implement improvements in first-mile processes to enhance efficiency and reduce costs.
- Communicate effectively with stakeholders to provide updates on order status and resolve any issues.
- (First Mile Department)
Industrial Engineer
Fast Services Corporation
08.2022 - 04.2023
- Analyzed production processes to identify inefficiencies and recommend improvements.
- Developed process flow diagrams to enhance operational understanding and workflow clarity.
- Collaborated with cross-functional teams to implement lean manufacturing principles, reducing waste.
- Conducted time studies to evaluate task efficiency and establish baseline performance metrics.
- Led root cause analysis sessions to address production issues and implement corrective actions.
- Facilitated training sessions on process optimization tools for team members, enhancing skill sets and knowledge retention.
- Enhanced overall operational efficiency through redesigning workflow and layout of production lines.
- Coached and assisted employees with adapting to new processes.
- Improved product quality, implementing rigorous testing procedures and quality control measures.
Production Supervisor
ACS Manufacturing Corporation
09.2020 - 05.2022
- Organizes the crew during start- up and sees to it that the line is utilized at its optimum, checking from time to time the quality and quantity of work.
- Ensures proper maintenance and operation of all machine, tools and equipment of the section.
- Determines and requests raw and packaging materials needed for the shift.
- Maintains, reviews and ensures completeness of records used in the production.
- Coordinated workflow among team members, optimizing resource allocation and efficiency.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
- Supervised daily operations to ensure efficient workflow and adherence to production schedules.
- Trained and mentored team members on safety protocols and best practices.
Education
Bachelor of Science - Industrial Engineering
University of Perpetual Help System Dalta – Calamba Campus
Calamba, Province Of Laguna, Philippines01.2020
Skills
Microsoft Office (Word, Excel and PowerPoint)
KPI monitoring
Shift scheduling
Performance reporting
Team supervision
Dispatch coordination
Delivery operations
Route planning
Stakeholder coordination
Process improvement
Root cause analysis
Process mapping
Lean Six Sigma
Standard operating procedures
Certification
Lean Six Sigma Certification
Timeline
Hub Assistant Manager
Lazada E-Services Philippines, Inc.
01.2025 - 09.2025
Routes Supervisor
Lazada E-Services Philippines, Inc.
04.2023 - 01.2025
Industrial Engineer
Fast Services Corporation
08.2022 - 04.2023
Production Supervisor
ACS Manufacturing Corporation
09.2020 - 05.2022
Bachelor of Science - Industrial Engineering
University of Perpetual Help System Dalta – Calamba Campus
Certificates
- Lean Six Sigma Certification (Yellow Belter)
- Introduction to Basic Occupational Safety and Health (Safety Officer 2)