Summary
Overview
Work History
Education
Timeline
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Mark Sumugat

Summary

Experienced with access control and visitor management. Utilizes strong communication and problem-solving skills to maintain secure environment. Knowledge of security protocols and procedures ensures efficient and safe operations.

Diligent Security practitioner with solid background in maintaining secure and welcoming environments. Adept at managing access control and visitor logs while ensuring compliance with security protocols. Demonstrated excellent communication and problem-solving skills in high-traffic settings.

Professional with experience in security and front-desk operations. Skilled in access control, surveillance, and visitor management, ensuring safe and welcoming environment. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs, with excellent communication and problem-solving abilities.

Maintains security and privacy of CCTV control room, maintains CCTV devices and identifies vulnerable areas inside premises to recommend security improvements. Proactive and efficient professional comfortable performing surveillance in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Liaison Officer

Autofield Car Corporation
07.2024 - Current
  • Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
  • Increased overall productivity by implementing efficient workflow processes that reduced redundancies within the organization.
  • Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
  • Delivered comprehensive reports summarizing project progress, challenges faced, and potential solutions in a timely manner .
  • Worked collaboratively with sales team members to achieve shared goals, fostering a supportive and competitive environment that drove overall dealership success.

Security Receptionist

Jettgard Security Services
03.2023 - 11.2023
  • Supported receptionist duties, such as answering phone calls and emails, scheduling appointments, and managing facility calendars.
  • Enhanced building security by diligently monitoring CCTV systems and reporting suspicious activities.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

CCTV Operator

Jettgard Security Services
04.2021 - 10.2022
  • Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
  • Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
  • Effectively communicated complex information about ongoing events as they unfolded via clear verbal updates to supervisors or other stakeholders when necessary.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Recorded time, date and location of incidents.
  • Operated and maintained surveillance equipment.

Security Guard

Jettgard Security Services
06.2020 - 04.2021
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Examined doors, windows and gates to verify security.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Loss Prevention Officer

Jettgard Security Services
11.2018 - 06.2020
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Completed incident reports and activity logs for accurate, current records.
  • Conducted daily walk-throughs to identify potential security risks.
  • Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
  • Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.

Education

Associate of Science - Criminology

Jose C. Feliciano College Foundation
Dau, Mabalacat, Pampanga, Philippines
03-2019

High School Diploma -

ALS
Magalang, Province Of Pampanga, Philippines
03-2014

Timeline

Liaison Officer

Autofield Car Corporation
07.2024 - Current

Security Receptionist

Jettgard Security Services
03.2023 - 11.2023

CCTV Operator

Jettgard Security Services
04.2021 - 10.2022

Security Guard

Jettgard Security Services
06.2020 - 04.2021

Loss Prevention Officer

Jettgard Security Services
11.2018 - 06.2020

Associate of Science - Criminology

Jose C. Feliciano College Foundation

High School Diploma -

ALS

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Mark Sumugat