MARK SONG HENG
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Tourist Driver
Private Tourist Transport
01.2021 - Current
- Demonstrated exceptional time management, ensuring that all tours adhered to the predetermined schedule while providing ample opportunity.
- Maintained a safe driving environment for passengers by adhering to local traffic regulations and keeping the vehicle in optimum condition.
- Received numerous positive reviews from satisfied customers, showcasing dedication to top-notch service delivery in the tourism industry.
- Ensured timely arrival at designated pick-up locations through effective route planning and communication with clients.
- Established positive relationships with tour members through fun and engaging conversation.
- Planned and executed efficient tour routes by using maps and other navigational tools.
- Checked tour vehicles for cleanliness, safety and functionality.
Logistics Assistant
Mandaue Foam
12.2019 - 10.2020
- Oversaw daily inventory counts to maintain data accuracy.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Built long-term relationships due to prompt and courteous service.
- Tracked orders and notified customers of status or potential delays.
- Reduced order fulfillment times with effective coordination of logistics processes and transportation schedules.
Forklift Operator
Citi Hardware
02.2018 - 10.2019
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
- Supported continuous operation by performing minor maintenance on forklifts, preventing downtime.
Education
Bachelor of Science - Criminology (Undergraduate)
UNIVERSITY OF ILOILO
Iloilo City, Province Of Iloilo, PhilippinesHigh School Diploma -
BO. OBRERO NATIONAL HIGH SCHOOL
Iloilo City, Province Of Iloilo, Philippines04-2005
BO. OBRERO ELEMENTARY SCHOOL
Iloilo City, Province Of Iloilo, Philippines04-2001
Skills
- Safe driving
- Excellent navigation
- Defensive driving
- Passenger assistance
- Vehicle maintenance
- Road safety awareness
- Safe driving practices
- Excellent communication
- Customer engagement
- Professionalism
Timeline
Tourist Driver
Private Tourist Transport
01.2021 - Current
Logistics Assistant
Mandaue Foam
12.2019 - 10.2020
Forklift Operator
Citi Hardware
02.2018 - 10.2019
Bachelor of Science - Criminology (Undergraduate)
UNIVERSITY OF ILOILO
High School Diploma -
BO. OBRERO NATIONAL HIGH SCHOOL
BO. OBRERO ELEMENTARY SCHOOL
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