Mark Marekit
BSED - English Graduate
Mc Briones St Highway Maguikay, Mandaue City
Summary
A highly organized and hard-working individual looking for a responsible position to gain practical experience to secure a better career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
5
5
years of professional experience
1
1
Language
Work History
Insurance Biller
Omega Healthcare
Cebu
07.2021 - 09.2023
- Reviewed and verified addresses, phone numbers, names, ages and values.
- Processed and recorded new policies and claims.
- Calculated adjustments, premiums and refunds.
- Responded to inquiries from callers seeking information.
Customer Service Representative
Teleperformance
Cebu
10.2018 - 07.2021
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor Of Arts For Teaching - BSED - English
University of Cebu - Banilad
6000 Gov. M. Cuenco Ave, Cebu City, 6000 Cebu 06.2023 - 03.2018
Skills
Great mathematical skills
Timeline
Bachelor Of Arts For Teaching - BSED - English
University of Cebu - Banilad
06.2023 - 03.2018
Insurance Biller
Omega Healthcare
07.2021 - 09.2023
Customer Service Representative
Teleperformance
10.2018 - 07.2021
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