Mark Jason Cabreros
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Tele-collector (On Contract)
MBA Consulting Philippines Inc.
05.2024 - 10.2024
- Is responsible for initiating calls with delinquent debtors by phone, mail or messaging to collect payments and settle accounts
TELEPERFORMANCE MANDALUYONG
08.2022 - 04.2023
- Respond to customer inquiries and provide strategic support for their concern
- Effectively resolves customer concerns and issues
- Follows guidelines and ensure adherence to policies as set by the company
- Informs customers about other available services based on customer needs
Telecollector
GCCS & Associates Corp
09.2020 - 05.2022
- Finding and contacting debtors to arrange debt payoffs
- Making outbound collection calls in a professional manner while keeping and improving customer relations
- Reducing the amount of accounts receivables
- Provide timely follow-up on payment arrangements
- Mail correspondence to customers to encourage payment of delinquent accounts
IT Intern
Netpia IT Solutions
04.2017 - 02.2018
- Supporting and working under the directions of the senior Technicians by providing services related to hardware
Education
College Diploma -
AMA Computer College
04-2020
High School Diploma -
Eulogio " Amang" Rodriguez Institute of Science And Technology
03-2015
Elementary Diploma -
Bacood Elementary School
03-2011
Skills
- Computer skill
- Interpersonal skills
- Active listening
- Multitasking
- Time management
Hobbies and Interests
- Photography
- Travel
- Listening to music
- Art
Timeline
Tele-collector (On Contract)
MBA Consulting Philippines Inc.
05.2024 - 10.2024
TELEPERFORMANCE MANDALUYONG
08.2022 - 04.2023
Telecollector
GCCS & Associates Corp
09.2020 - 05.2022
IT Intern
Netpia IT Solutions
04.2017 - 02.2018
College Diploma -
AMA Computer College
High School Diploma -
Eulogio " Amang" Rodriguez Institute of Science And Technology
Elementary Diploma -
Bacood Elementary School
Similar Profiles
Laurabel MbaLaurabel Mba
Founder at Laurabel Mba ConsultingFounder at Laurabel Mba Consulting
Nerissa ObleaNerissa Oblea
Junior Mortgage Processor (Loan Set-up) at NightOwl Consulting Philippines Inc.Junior Mortgage Processor (Loan Set-up) at NightOwl Consulting Philippines Inc.
Jona CaguiatJona Caguiat
BUSINESS SUPPORT SPECIALIST / SENIOR ASSOCIATE at PwC Consulting Philippines / Isla LipanaBUSINESS SUPPORT SPECIALIST / SENIOR ASSOCIATE at PwC Consulting Philippines / Isla Lipana