Mark Christian Bautista
Sales Manager
Pasig, Metro Manila
Summary
Accomplished Channel Development Activation Manager with a proven track record at UNIVERSAL ROBINA CORPORATION, enhancing customer satisfaction and driving business growth. Expert in strategic planning and team leadership, demonstrated through significant improvements in marketing and performance metrics. Skilled in operations management and business development, achieving goals with innovative strategies.
Overview
15
15
years of professional experience
1
1
Language
Work History
Channel Development Activation Manager
UNIVERSAL ROBINA CORPORATION
2014.10 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Marketing Professional
Toyota Pasig
2012.03 - 2014.06
- Conducted market research and analysis to identify consumer trends and preferences.
- Increased brand awareness by implementing targeted marketing campaigns and utilizing social media platforms.
- Modernized web pages and updated social media presence as part of comprehensive strategies to enhance customer engagement.
- Conducted thorough competitor analysis to identify opportunities for differentiation within the marketplace, guiding strategic decision-making processes.
Sales Consultant
Power Mac Center
2010.07 - 2012.02
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Education
Bachelor of Science - Marketing
Centro Escolar University
Manila, Metro Manila, Philippines 2001.04 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Business development
Timeline
Channel Development Activation Manager
UNIVERSAL ROBINA CORPORATION
2014.10 - Current
Marketing Professional
Toyota Pasig
2012.03 - 2014.06
Sales Consultant
Power Mac Center
2010.07 - 2012.02
Bachelor of Science - Marketing
Centro Escolar University
2001.04 -