Mark Angelo Geli
Angeles City,PAM
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.
Overview
6
6
years of professional experience
Work History
Bartender
TGI FRIDAYS
08.2023 - 01.2025
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Managed bar inventory, restocked supplies for spirits, beer, wines, and mixers.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Banquet Service & Human Resources
Royce Hotel and Casino
03.2023 - 06.2023
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Arranged linens and table settings according to seating plan and event theme.
Service Crew
Golden Arches Development Corporation
01.2019 - 01.2023
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Bachelor of Science - Hospitality Management
STI College/ College
Angeles City, Province Of Pampanga, Philippines01.2023
Information Communication Technology -
STI College/ Senior High School
Angeles City, Province Of Pampanga, Philippines01.2019
Skills
- Customer service skills
- Collaboration skills
- Communication skills
- Multitasking
- Time management
- Adaptability
- Bar restocking
- Engaging personality
- Food service
- Highly reliable
- Food preparation
Awards
- Station Champion - 'Quality Expert', 02/01/2021
- Best in Lot and Lobby, 11/01/2019
- Crew of the month, 10/01/2019
Training
- Enhancing Strategies in Tourism and Hospitality Management, 01/01/2019
- Risk Management and hotel operations, 01/01/2019
- Developing interpersonal skills webinar, 01/01/2021
- F&B Refresher Course, 01/01/2023
Timeline
Bartender
TGI FRIDAYS
08.2023 - 01.2025
Banquet Service & Human Resources
Royce Hotel and Casino
03.2023 - 06.2023
Service Crew
Golden Arches Development Corporation
01.2019 - 01.2023
Bachelor of Science - Hospitality Management
STI College/ College
Information Communication Technology -
STI College/ Senior High School
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