Summary
Overview
Work History
Education
Skills
Relevant Previous Responsibilities
Notable Recent Achievements
Certification
Timeline
Generic
MARJUN ABAYABAY

MARJUN ABAYABAY

Data Specialist
Cagayan de Oro City

Summary

Driven by a passion for delivering excellent work, I bring 16 years of experience with a proven track record of satisfied employers. With a diverse skill set in technical support, marketing, sales, and customer care, I am well-equipped to handle a wide range of tasks. My strong problem-solving abilities and commitment to high standards ensure that I can reliably overcome challenges and contribute meaningfully to any team.

Overview

16
16
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Data Specialist

Outsource Access
9 2022 - Current

Team Leader

Outsource Access
01.2022 - 09.2022

Workforce Specialist

Teleperformance
11.2021 - 02.2022

T-Mobile Customer Representative

Teleperformance
05.2021 - 11.2021

Sprint Team Leader

TechMahindra
06.2019 - 03.2020

Shop Japan Team Leader

ForwardBPO
12.2016 - 03.2018

eBay Customer Service Team Leader

ePerformax
10.2014 - 07.2016

eBay Customer Service Representative

ePerformax
07.2013 - 10.2014

Comcast Technical Support Representative

Convergys
05.2012 - 12.2012

Barnes&Noble Digital Support Representative

Teletech
11.2010 - 05.2012

Marketing Consultant

Xlibris
05.2010 - 07.2010

ATNT Technical Support Representative

Sykes Asia
08.2009 - 02.2010

Linksys Product Support Representative

Synnex-Concentrix
06.2008 - 03.2009

Education

Bachelor of Science in Physics (B.S. Physics) -

Mindanao State University – Iligan Institute of Technology (MSU-IIT)
Iligan city, Philippines
06.2006 - 05.2008

Skills

Computer Literacy

Relevant Previous Responsibilities

  • Maintain company records/ Synchronize records across sources and ensure consistency.
  • Create reports and analysis (internal data trends, comparative reports, etc.)
  • Generate team payroll/ Assist the payroll team.
  • Organize files and documents.
  • Create/Innovate new processes for company improvement.
  • Conduct meetings and huddles across departments/ Coordinate with other departments for day to day tasks and process improvements.
  • Communicate (emails and zoom meetings) with clients/ provide updates on tasks and projects
  • Facilitate small group and company-wide training.

Notable Recent Achievements

  • Automated company payroll computation in 2022.
  • Best Cluster Team Leader for 2022 Q3.
  • Single-handedly served as the workforce for the entire Operations department (with 400+ employees) in 2023.
  • Company’s innovator award in 2023.
  • Improved Company HR Masterfile (synchronized with other sources, standardized data entry, etc.) in 2024.
  • Further automation on the payroll process in 2024.

Certification

https://www.linkedin.com/in/marjun-abayabay/details/certifications/

Timeline

Team Leader

Outsource Access
01.2022 - 09.2022

Workforce Specialist

Teleperformance
11.2021 - 02.2022

T-Mobile Customer Representative

Teleperformance
05.2021 - 11.2021

Sprint Team Leader

TechMahindra
06.2019 - 03.2020

Shop Japan Team Leader

ForwardBPO
12.2016 - 03.2018

eBay Customer Service Team Leader

ePerformax
10.2014 - 07.2016

eBay Customer Service Representative

ePerformax
07.2013 - 10.2014

Comcast Technical Support Representative

Convergys
05.2012 - 12.2012

Barnes&Noble Digital Support Representative

Teletech
11.2010 - 05.2012

Marketing Consultant

Xlibris
05.2010 - 07.2010

ATNT Technical Support Representative

Sykes Asia
08.2009 - 02.2010

Linksys Product Support Representative

Synnex-Concentrix
06.2008 - 03.2009

Bachelor of Science in Physics (B.S. Physics) -

Mindanao State University – Iligan Institute of Technology (MSU-IIT)
06.2006 - 05.2008

Data Specialist

Outsource Access
9 2022 - Current
MARJUN ABAYABAYData Specialist