Summary
Overview
Work History
Education
Skills
PERSONAL INFORMATION
certification statement
References
Timeline
Generic
Marjorie Jhoy Velasquez

Marjorie Jhoy Velasquez

Olongapo, Central Luzon

Summary

Dynamic, customer-focused professional recognized for delivering exceptional service and fostering positive client relationships. Expertise in multitasking and thriving in high-pressure environments, maintaining composure and efficiency while managing multiple responsibilities.

Overview

7
7
years of professional experience

Work History

Service Host/Cashier

The Lighthouse Marina Resort
03.2023 - Current
  • Maintained up-to-date knowledge of menu offerings and promotions for accurate information sharing with guests.
  • Handled cash transactions accurately, ensuring proper accounting practices at all times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Service Host/Cashier

The Grand Hoyah Hotel
12.2022 - 06.2023
  • Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
  • Collaborated with team members to ensure efficient workflow during peak service hours.
  • Supported smooth restaurant operations by assisting other team members as needed during busy periods or staff shortages.

Housekeeping and Laundry Attendant

Subic Bay Travelers Hotel and Event Center
09.2018 - 02.2019
  • Implemented effective cleaning procedures to uphold hygiene standards across facilities.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.

Tour Guide

Ocean Adventure
06.2018 - 07.2018
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Senior High -

Subic Bay Colleges (SBCI) Inc.
#3 W 18th St, Olongapo City, 2200 Zambales
05-2018

Old Cabalan Integrated School (OCABIS)
Bennette Rd, Olongapo City, 2200 Zambales
04-2016

Primary Education -

Olongapo City Elementary School (OCES)
National Highway, Olongapo City, Zambales
04-2012

Skills

  • Customer service
  • Multitasking and prioritizing
  • Team support and collaboration
  • Storage area management

PERSONAL INFORMATION

  • Age: 25
  • Date of Birth: March 5, 2000
  • Place of Birth: Olongapo City
  • Gender: Female
  • Citizenship: Filipino
  • Religion: Roman Catholic
  • Height: 5'7ft
  • Weight: 63kg
  • Status: Single

certification statement

I hereby certify, that the information above are true and correct to the best of my knowledge and belief.

References

  • Alilie Bugarin, Supervisor in F&B at The Lighthouse, New Cabalan Olongapo City
  • Almira, Capistrano, Supervisor Maintenance Department, SBMA, West Bajac-Bajac
  • Edgar, Pajaro, Supervisor in Board of Director (Bldg. 229), SBMA, #62-A Mango st., Binictican, SBMA

Timeline

Service Host/Cashier

The Lighthouse Marina Resort
03.2023 - Current

Service Host/Cashier

The Grand Hoyah Hotel
12.2022 - 06.2023

Housekeeping and Laundry Attendant

Subic Bay Travelers Hotel and Event Center
09.2018 - 02.2019

Tour Guide

Ocean Adventure
06.2018 - 07.2018

Senior High -

Subic Bay Colleges (SBCI) Inc.

Old Cabalan Integrated School (OCABIS)

Primary Education -

Olongapo City Elementary School (OCES)

Similar Profiles

CREATE PROFILE
Marjorie Jhoy Velasquez