John Lloyd Abarquez
Barista
Las Pinas, Metro Manila
Summary
Proven Barista with a track record of enhancing customer satisfaction and streamlining operations at Highlands Coffee. Expert in espresso machine operation and beverage preparation, coupled with a strong ability to maintain cleanliness and safety. Demonstrated hospitality service expertise by elevating customer loyalty and efficiently managing stock to minimize spoilage.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Barista
Highlands Coffee
01.2024 - Current
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Helped management keep adequate supply on hand by notifying of shortages.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Followed exact recipes for mixing and preparing beverage and food items.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Coffee Barista
Coffee Project
05.2022 - 10.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Used POS system to accurately enter orders and process payments.
Barista
Macao Imperial Tea
05.2021 - 02.2022
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Bakery Assistant
Cinnabon
10.2019 - 08.2020
- Washed dishes and sanitized prep area at end of each shift.
- Enhanced customer satisfaction by providing exceptional service and handling special requests.
- Ensured consistent quality of bakery products by conducting regular taste tests and adjusting recipes when necessary.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
Education
Bachelor of Science - Hotel And Restaurant Management
STI College Las Piñas
STI Academic Center Alabang Zapote Road Corner V, 04.2001 -
Skills
Beverage Preparation
Espresso machine operation
Opening and closing duties
Cash Handling
Food Preparation
POS Systems
Cleanliness
Ordering Procedures
Safe Food Handling
Hospitality service expertise
Certification
Ship Security Awareness Training and Seafarers with Designated Security Duties - Maritime Training and Assessment Center
Timeline
Ship Security Awareness Training and Seafarers with Designated Security Duties - Maritime Training and Assessment Center
08-2024
Basic Training - Personal Survival Techniques, Fire Prevention and Fire Fighting, Elementary First Aid, Personal Safety and Social Responsibility. - Maritime Training and Assessment Center
08-2024
Barista
Highlands Coffee
01.2024 - Current
Coffee Barista
Coffee Project
05.2022 - 10.2023
Barista
Macao Imperial Tea
05.2021 - 02.2022
Bakery Assistant
Cinnabon
10.2019 - 08.2020
Bachelor of Science - Hotel And Restaurant Management
STI College Las Piñas
04.2001 -
Similar Profiles
Thoi Thuan NguyenThoi Thuan Nguyen
Barista at Highlands CoffeeBarista at Highlands Coffee
Vinh Le (Vincent)Vinh Le (Vincent)
Food Server at Highlands CoffeeFood Server at Highlands Coffee
( Sofia ) Tra Nguyen( Sofia ) Tra Nguyen
Barista at Highlands CoffeeBarista at Highlands Coffee