Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Motorcar Policy Issuance Supervisor
Pioneer Insurance and Surety Corporation
Makati City
09.2018 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
Generated reports detailing findings and recommendations.
Devised and implemented processes and procedures to streamline operations.
Helped meet changing demands by recommending improvements to business systems or procedures.
Maintained database systems to track and analyze operational data.
Intern
Robinsons Land Corporation
Ortigas, Pasig
Sorted and organized files, spreadsheets, and reports.
Intern
Aaliliance Resources Management Inc.
Mandaluyong
Assisted in recruiting new talent to join the team by participating in interviews, evaluating resumes, and making hiring recommendations based on qualifications or experience level required per position opening at hand within given timeframe allocated per role opening type requirement set forth accordingly beforehand via internal review process after proper due diligence conducted first prior initiating job posting ad publishing online publicly thereafter per human resources department compliance approval sign off request granted fully internally.
Managed full-cycle recruitment processes, from job posting creation to offer negotiation and acceptance.
Education
Bachelor of Science - Business Administration
EARIST
Manila, Metro Manila
04.2001 -
Balara High School
Quezion City, Metro Manila
04.2001 -
Balara Elementary School
Quezon City, Metro Manila
01-2010
Skills
Policy issuance
Software
Microsoft Applications
COC Authentication System
IBM Notes
Certification
Basic Non-Life Insurance Course - Insurance Institute for Asia and the Pacific Inc. (IIAP)
Timeline
Basic Non-Life Insurance Course - Insurance Institute for Asia and the Pacific Inc. (IIAP)
IT Operations Technical Support Staff Assistant at Pioneer Insurance and Surety CorporationIT Operations Technical Support Staff Assistant at Pioneer Insurance and Surety Corporation
Manila Accounts Support Associate at Pioneer Your Insurance & Surety CorporationManila Accounts Support Associate at Pioneer Your Insurance & Surety Corporation
Branch Administrative Assistant at BETHEL GENERAL INSURANCE & SURETY CORPORATIONBranch Administrative Assistant at BETHEL GENERAL INSURANCE & SURETY CORPORATION