Microsoft Applications
Marjorie Paghasian
Policy Issuance Supervisor
Pansol avenue, Quezon City,Metro Manila
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Motorcar Policy Issuance Supervisor
Pioneer Insurance and Surety Corporation
Makati City, Metro Manila, Philippines
09.2018 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Generated reports detailing findings and recommendations.
- Devised and implemented processes and procedures to streamline operations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained database systems to track and analyze operational data.
Intern
Robinsons Land Corporation
Ortigas, Pasig
- Sorted and organized files, spreadsheets, and reports.
Intern
Aaliliance Resources Management Inc.
Mandaluyong
- Assisted in recruiting new talent to join the team by participating in interviews, evaluating resumes, and making hiring recommendations based on qualifications or experience level required per position opening at hand within given timeframe allocated per role opening type requirement set forth accordingly beforehand via internal review process after proper due diligence conducted first prior initiating job posting ad publishing online publicly thereafter per human resources department compliance approval sign off request granted fully internally.
- Managed full-cycle recruitment processes, from job posting creation to offer negotiation and acceptance.
Education
Bachelor of Science - Business Administration
EARIST
Manila, Metro Manila 04.2001 -
Balara High School
Quezion City, Metro Manila 04.2001 -
Balara Elementary School
Quezon City, Metro Manila01-2010
Skills
Policy issuance
Database management
Team leadership
Conflict resolution
Performance evaluation
Staff training
Cross-department collaboration
Process improvement
Report generation
Effective communication
Operations management
Staff discipline
Software
COC Authentication System
IBM Notes
Certification
Basic Non-Life Insurance Course - Insurance Institute for Asia and the Pacific Inc. (IIAP)
Timeline
Basic Non-Life Insurance Course - Insurance Institute for Asia and the Pacific Inc. (IIAP)
12-2023
Motorcar Policy Issuance Supervisor
Pioneer Insurance and Surety Corporation
09.2018 - Current
Bachelor of Science - Business Administration
EARIST
04.2001 -
Balara High School
04.2001 -
Intern
Robinsons Land Corporation
Intern
Aaliliance Resources Management Inc.
Balara Elementary School