Hi, I’m
Marjorie Nabaunag
Paranaque City
Summary
Knowledgeable and dedicated customer service professional with extensive experience industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
12
years of professional experience
11
years of post-secondary education
2
Languages
Work History
Jnb Trucking CorporationCITY OF MANILA
Office Staff
03.2019 - 02.2023
Job overview
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Collaborated with various departments to complete assigned tasks.
- Monitored security to help maintain equipment, data and information safety.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Created and maintained detailed records of all office activities.
- Edited documents to keep company materials free of grammar errors
COCOLIFECITY OF MANILA
Financial Advisor
11.2018 - 01.2019
Job overview
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans
Lean Travel and ToursParanaque City
On The Job Training
11.2017 - 03.2018
Epiphany Chinese RestaurantCITY OF MANILA
Service Crew Member
01.2012 - 04.2015
Job overview
- Talked with customers about project specifications, budgets and timelines for top-notch customer service.
- Repaired equipment quickly and accurately, consistently inspecting work to verify functionality and correctness.]
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Kept customers and crew areas organized
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing
- Kept all prep areas clean by sweeping, mopping and washing down counters
- Trained contracted employees on specific tasks, monitoring work for safety, efficiency and overall project progress
Jollibee corporationJollibee edsa kamias
Jollibee Service Crew
06.2011 - 12.2011
Job overview
- Worked well in team setting, providing support and guidance.
- Developed strong communication and organizational skills through working on group projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Paid attention to detail while completing assignments.
Education
Infotech College of Art's And Science, Paranaque
Some College (No Degree) from Tourism Management
05.2016 - 04.2023
Bernardo F San Juan National Highschool , Cardona Rizal
High School Diploma
05.2006 - 04.2010
Skills
MS Office
Additional Information
SEMINARS
*Leadership Seminar
Sept 2 2016
*Hotel Immersion in Playa Tropical
Dec 16 2016
*Hotel Orientation and Familiarization in Le Monet
May 4 2018
Timeline
Office Staff
Jnb Trucking Corporation
03.2019 - 02.2023
Financial Advisor
COCOLIFE
11.2018 - 01.2019
On The Job Training
Lean Travel and Tours
11.2017 - 03.2018
Infotech College of Art's And Science
Some College (No Degree) from Tourism Management
05.2016 - 04.2023
Service Crew Member
Epiphany Chinese Restaurant
01.2012 - 04.2015
Jollibee Service Crew
Jollibee corporation
06.2011 - 12.2011
Bernardo F San Juan National Highschool
High School Diploma
05.2006 - 04.2010
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