Marjorie Malimpenet
Summary
Detail-oriented Virtual Assistant with 8 years of experience supporting ecommerce brands and remote teams. Specializes in Amazon account management, product listings, inventory systems, and lead generation. Enhances workflows and fosters scalable growth through effective administrative support and project management.
Overview
9
9
years of professional experience
Work History
Business Development Manager
Quaderer Media Group
01.2024 - Current
- Executed structured outreach campaigns to track engagement and refine strategies.
- Researched and qualified high-quality leads, enhancing data accuracy for effective outreach.
- Streamlined follow-up systems to ensure consistent communication with leads.
- Developed strategic partnerships with key clients to enhance service offerings.
- Analyzed competitor activities to inform strategic planning and positioning.
- Maintained a comprehensive database of existing customers and prospective leads.
- Identified business development opportunities and implemented effective client acquisition strategies.
- Managed client relationships to ensure satisfaction and foster engagement with services.
Product Launch & Listing Virtual Assistant
Rapid Revver LLC
01.2024 - 01.2025
- Coordinated updates for seamless end-to-end product launches.
- Conducted product research and optimized listings for accuracy and compliance.
- Ensured data integrity across product listings to maintain consistency and reliability.
- Managed customer inquiries through email and live chat support channels.
- Responded efficiently to customer and vendor inquiries via telephone and email.
- Generated weekly reports detailing completed tasks for performance tracking.
- Performed data entry tasks to enable clients to focus on executive commitments.
Inventory Management Specialist
Newyork Cosmetics Corp.
01.2023 - 01.2025
- Generated reports to enhance demand forecasting, informing strategic stock planning.
- Monitored inventory levels to uphold accuracy in stock management systems.
- Reduced discrepancies through quality control processes, boosting inventory precision.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Coordinated supplier interactions for timely cosmetic product deliveries.
- Conducted audits regularly to verify inventory accuracy and prevent errors.
- Analyzed inventory trends to forecast demand and adjust purchasing strategies.
- Maintained accurate records of incoming and outgoing stock items.
Marketing & Acquisition Specialist
Direct Home Cash Buyers USA
01.2022 - 01.2023
- Executed outreach campaigns via calls and SMS to engage potential clients.
- Managed CRM systems to maintain accurate lead pipelines and track customer interactions.
- Delivered weekly performance reports to inform strategic adjustments.
- Collaborated with clients to understand needs and develop tailored acquisition strategies.
- Analyzed market trends to identify investment opportunities for the company.
- Developed relationships with real estate agents and industry partners to enhance collaboration.
- Prepared detailed reports on property acquisitions and market conditions for management review.
- Streamlined lead generation processes and follow-up communications with prospects.
Amazon Account Manager
Love Pets Online LLC
01.2021 - 01.2022
- Optimized product listings to increase visibility and drive conversion rates.
- Managed Amazon store operations encompassing product research, listings, and order fulfillment.
- Led virtual assistants in task coordination to enhance daily workflow efficiency.
- Ensured exceptional client service through proactive account management practices.
- Developed tailored marketing strategies for diverse pet products and services.
- Conducted regular account reviews to assess client needs and preferences.
- Coordinated promotional campaigns to elevate brand visibility and engagement.
- Resolved customer complaints swiftly to uphold satisfaction levels.
Amazon Account Manager
Buzzme101
01.2020 - 01.2021
- Managed client relationships to drive retention and satisfaction.
- Delivered customer support by resolving issues to enhance user experience.
- Developed tailored solutions for diverse needs within pet industry.
- Conducted product research, verified inventory, and managed product listings.
- Coordinated marketing campaigns to promote pet products and services.
- Analyzed market trends to uncover growth opportunities for business expansion.
- Trained junior staff on account management best practices and customer relations.
- Collaborated with cross-functional teams to effectively resolve customer inquiries.
Customer Support Lead & Admin Support
Unicare Healthcare
01.2017 - 01.2020
- Led onboarding program to facilitate new hire integration and coordinated daily team operations.
- Managed scheduling and follow-ups to enhance administrative workflows.
- Implemented operational improvements to support sales processes.
- Directed support team in efficiently resolving customer inquiries and issues.
- Coordinated training sessions for new staff on support procedures and systems.
- Developed standard operating procedures for support operations to improve efficiency.
- Monitored service quality to ensure compliance with healthcare regulations and standards.
- Assisted in managing schedules for support staff and resource allocation.
Education
Bachelor of Secondary Education - English
Cotabato State University
Skills
- Amazon Seller Central and eCommerce operations
- Product listing optimization
- Launch support and inventory management
- Forecasting and data management
- CRM systems and lead tracking
- Email outreach and campaign execution
- Google Sheets and Excel proficiency
- Customer support and order processing
- Team leadership and virtual assistant supervision
- Lead generation
Timeline
Business Development Manager
Quaderer Media Group
01.2024 - Current
Product Launch & Listing Virtual Assistant
Rapid Revver LLC
01.2024 - 01.2025
Inventory Management Specialist
Newyork Cosmetics Corp.
01.2023 - 01.2025
Marketing & Acquisition Specialist
Direct Home Cash Buyers USA
01.2022 - 01.2023
Amazon Account Manager
Love Pets Online LLC
01.2021 - 01.2022
Amazon Account Manager
Buzzme101
01.2020 - 01.2021
Customer Support Lead & Admin Support
Unicare Healthcare
01.2017 - 01.2020
Bachelor of Secondary Education - English
Cotabato State University