MARJORIE B. SORIANO
Paranaque City
Summary
Developed essential skills in fast-paced, collaborative environment, demonstrating strong analytical thinking and problem-solving capabilities. Seeking to transition into new field where these skills can be effectively applied. Committed to contributing to team success and achieving impactful results.
Overview
2025
2025
years of professional experience
Work History
SALES ORDER SPECIALISTS
LONDON STOCK EXCHANGE GROUP
11.2022 - Current
- Responsible for processing of orders (end to end)
- -Billing and invoices, case queries, client inquiries
- -Create Reports for client (FXT and PE Report)
- -SAP and Salesforce
- -Access Statement
CUSTOMER SUPPORT EXECUTIVE (GOOGLE)
HCL TECHNOLOGY PHILIPPINES INC
06.2018 - 10.2022
- Order Management Process
- Responsible for processing of orders
- Responsible of maintaining the team's queue
- Responsible in answering customers query via email / Sales force
- SMEs Back-up
Support Representative (NA)
INGRAM MICRO
06.2014 - 05.2015
- Responsible for processing of orders, queries, maintaining the mailbox
- Back up for all the team in our team
Customer Service Representative
SPI Global
11.2011 - 06.2014
- Responsible for processing of orders
- Responsible for answering queries from customer
- Generate reports
Data Technician
SPI Global
06.2011 - 11.2011
- Responsible in editing and correcting the errors in the documents and books
- Data encoding
OJT TRAINEE
HOLCIM PHILIPPINES
- Have undergo training in Holcim Philippines in their IT Department
- >Do IT Process documentation
- >SAP Analysis
- >Archiving I.T files
- >Troubleshoot laptop, desktop and printer
- >Update and upgrade software application on user
- >Assist user on laptop problem
- >Consolidate and generate reports
Education
Bachelor of Science Information System -
De La Salle College of Saint Benilde
2544 Taft Ave, Malate, Manila, 1004 Metro Manila10-2011
Skills
- Time management
- Team collaboration
- Attention to detail
- Customer service
- Documentation and reporting
- Data entry
- Technical skills
- Documentation skill
- Report preparation
- Data analysis
- Proficient in SAP, Salesforce
- Multitasking and organization
- Customer relationship management
- Administrative support
Timeline
SALES ORDER SPECIALISTS
LONDON STOCK EXCHANGE GROUP
11.2022 - Current
CUSTOMER SUPPORT EXECUTIVE (GOOGLE)
HCL TECHNOLOGY PHILIPPINES INC
06.2018 - 10.2022
Support Representative (NA)
INGRAM MICRO
06.2014 - 05.2015
Customer Service Representative
SPI Global
11.2011 - 06.2014
Data Technician
SPI Global
06.2011 - 11.2011
OJT TRAINEE
HOLCIM PHILIPPINES
Bachelor of Science Information System -
De La Salle College of Saint Benilde
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