Marivi Regine O. Santos
Summary
Energetic and organized individual skilled in coordinating and executing events, with knack for creative problem-solving and excellent interpersonal communication. Well-versed in event planning principles and adept in budget management and vendor negotiations. Capable of delivering memorable and impactful events that exceed client expectations.
Proficient in project management, stakeholder communication, and sponsorship negotiation. Experienced in production management, housing, and artist hospitality. Adept in Microsoft Office, Adobe Illustrator, and Adobe Photoshop.
Overview
2025
2025
years of professional experience
Work History
Events Manager
Regal Credit Management/Social4M
09.2023 - 01.2025
- Managed administrative logistics of events planning, event booking, and event promotions.
- Managed budgets effectively, optimizing allocation of resources to maximize event impact.
- Streamlined event operations for improved efficiency and cost-effectiveness through comprehensive logistical management.
- Coordinated caterers, photographers, host, speakers and musicians for events.
- Ensured smooth event transition with thorough pre-event walkthrough and detailed day-of coordination efforts.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Created memorable experiences for guests through immersive entertainment options at various events.
- Enhanced attendee experience by meticulously planning and executing engaging event agendas.
- Led cross-functional teams in the execution of successful events, fostering collaboration and communication among all stakeholders.
- Boosted event attendance by implementing targeted marketing strategies and promotional campaigns.
- Established strong relationships with vendors, securing optimal pricing and service quality for events.
- Skillfully negotiated contracts with venues, saving clients money while maintaining high-quality standards for events spaces.
- Maintained strict safety protocols at all times, mitigating potential risks to attendees during large-scale gatherings.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Oversaw event registration process by collecting and tracking attendee information.
- Utilized social media to promote events and increase attendance.
- Produced concept plans for high-profile corporate meetings and events.
- Handled 14 events for the year 2024
Sales and Marketing Manager
Qualiprint, Inc.
06.2018 - 09.2023
- Conducted needs assessments with key clients, identifying specific printing requirements and exceeding their expectations through customized solution
- Developed and implemented project timelines for marketing campaigns, ensuring on-time and on-budget completion
- Maintained client satisfaction by proactively addressing concerns and fostering strong relationships
- Generated new leads and opportunities through networking, cold-calling, and other sales & marketing techniques
- Created a database to track inventory and sales in real-time, allowing for quick and informed decision-making
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Analyzed sales and marketing data for improved strategies.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
Membership and Events Consultant
Club Punta Fuego
02.2020 - 04.2020
- Developing comprehensive membership strategies, including recruitment, retention, and engagement plans, as well as event strategies that align with organizational objectives.
- Designing and implementing membership programs, benefits packages, and engagement initiatives that cater to member needs and interests.
- Providing guidance on event planning, from concept development and logistics to marketing and on-site management.
- Staying up-to-date on the latest trends and best practices in membership management and event planning, providing recommendations to clients.
- Assisting with the selection and management of vendors, such as event venues, caterers, and marketing agencies.
- Evaluating the effectiveness of membership programs and events, providing reports and recommendations for future improvements.
Membership and Events Supervisor
Club Punta Fuego
01.2016 - 01.2018
- Primary point of contact for members, addressing inquiries, resolving issues, and providing information about benefits and services.
- Developing and implementing strategies to attract new members and retain existing ones, often involving outreach, promotions, and personalized communication.
- Maintaining accurate records of member information, tracking memberships, and generating reports.
- Overseeing membership benefits, processing renewals, and ensuring members have access to all the resources and opportunities available to them.
- Brainstorming and developing event ideas that align with the organization's goals and cater to member interests.
- Managing all aspects of event planning, including venue selection, vendor coordination, budgeting, marketing, and on-site management.
- Creating promotional materials, utilizing social media and other channels to publicize events and encourage attendance.
- Gathering feedback from attendees and analyzing event data to assess success and identify areas for improvement.
Accounts Manager
Pulp Live World
03.2015 - 01.2016
- Developed long-lasting relationships with sponsors through effective account management and consistent communication.
- Streamlined reporting processes to provide timely updates on sponsorship deliverables and performance metrics.
- Negotiated contract terms, resulting in mutually beneficial agreements for both parties.
- Provided exceptional customer service while managing client accounts, resolving issues promptly as they arose.
- Established clear goals and expectations for each partnership, fostering accountability among all stakeholders involved in the process.
- Collaborated with cross-functional teams to execute successful events and activations, ensuring sponsor satisfaction.
- Delivered comprehensive post-event reports that summarized successes while identifying areas for improvement moving forward.
- Enhanced brand visibility for sponsors by creating targeted marketing campaigns and promotional materials.
- Implemented creative strategies for activating sponsorships at events, maximizing exposure for partner brands.
- Facilitated smooth communication between internal teams and external partners, promoting efficient workflows and project completion.
- Collaborated with the marketing department to develop cohesive and compelling sponsorship packages, increasing overall appeal to potential partners.
- Managed accounts to retain existing relationships and grow share of business.
Production Manager
Pulp Live World
03.2015 - 01.2016
- Collaborating with artists and their teams to understand their technical needs, creating production schedules, managing budgets, and coordinating all the moving parts of the event.
- Hiring and supervising the production staff, including sound engineers, lighting technicians, stagehands, and other crew members.
- Overseeing the setup and operation of sound, lighting, video, and other technical equipment, ensuring everything meets industry standards and the artist's requirements.
- Managing logistics like stage setup, equipment transportation, and venue coordination, while also prioritizing safety regulations and ensuring a secure environment for everyone involved.
- Anticipating potential issues and finding quick solutions to any problems that arise during the production process, keeping the show on track.
- Shows handled - Pulp Summer Slam XV, Bazooka Rocks 4
Artist Hospitality Manager
Pulp Live World
03.2015 - 01.2016
- Secured hotel accommodations for touring artists and crews, negotiating rates and ensuring compliance with specific rider requirements and individual preferences (e.g., suite configurations, accessibility needs, pet-friendly options).
- Managed rooming lists, communicating clearly with hotels and accommodating changes and special requests efficiently.
- Facilitated seamless check-in/check-out processes, including arranging early arrivals and late departures as needed.
- Served as the primary point of contact for all hotel-related inquiries and concerns, providing prompt and professional support.
- Coordinated transportation logistics, ensuring smooth and timely travel for artists and their teams.
- Fulfilled hotel-related aspects of artist riders, including procuring specific amenities, catering, and room décor.
- Proactively resolved a wide range of issues, from logistical challenges (e.g., lost luggage) to unforeseen circumstances (e.g., room changes), ensuring consistently positive artist experiences.
Artist Hotel Manager
Freelance
- Secured hotel accommodations for touring artists and crews, negotiating rates and ensuring compliance with specific rider requirements and individual preferences (e.g., suite configurations, accessibility needs, pet-friendly options).
- Managed rooming lists, communicating clearly with hotels and accommodating changes and special requests efficiently.
- Facilitated seamless check-in/check-out processes, including arranging early arrivals and late departures as needed.
- Served as the primary point of contact for all hotel-related inquiries and concerns, providing prompt and professional support.
- Coordinated transportation logistics, ensuring smooth and timely travel for artists and their teams.
- Fulfilled hotel-related aspects of artist riders, including procuring specific amenities, catering, and room décor.
- Proactively resolved a wide range of issues, from logistical challenges (e.g., lost luggage) to unforeseen circumstances (e.g., room changes), ensuring consistently positive artist experiences.
Membership and Events Assistant
Club Punta Fuego
09.2013 - 03.2015
- Assisted with all aspects of event planning, including venue research, vendor coordination, marketing, and on-site logistics.
- Managed member database, processed renewals, responded to inquiries, and supported recruitment initiatives.
- Created marketing materials, communicated with members via email and social media, and provided excellent customer service.
- Provided general administrative support to the team, including scheduling, correspondence, and data entry.
Events Manager
87 Events Management
04.2012 - 09.2013
- Developed and executed comprehensive event plans, including defining objectives, target audience, and budget.
- Managed all logistical aspects of events, including venue selection, vendor negotiation, catering, transportation, and audiovisual arrangements.
- Oversaw on-site event operations, ensuring smooth execution and addressing any issues that arose.
- Conducted post-event analysis to evaluate event success and identify areas for improvement.
Education
Bachelor of Science - Hotel and Restaurant Management
Centro Escolar University
Makati City04-2012
Skills
- Communication (Written & Verbal)
- Interpersonal Skills
- Event Design and Conceptualization
- Project Management
- Customer Service
- Attention to Detail
- Sponsorship Management
- Proficiency in MS Office Suite
- Email Marketing
- Content Creation
- Budget Management
- Vendor Management
- Adobe Illustrator
- Adobe Photoshop
- Jira Software
- Zoho Backstage
- Microsoft Teams
- Canva
- GoHigh Level
- Klaviyo
- Zoho Automation
- Capcut
- DaVinci Resolve
- Slack
- Google Workspace
- Zoho CRM
- Google Forms
Timeline
Events Manager
Regal Credit Management/Social4M
09.2023 - 01.2025
Membership and Events Consultant
Club Punta Fuego
02.2020 - 04.2020
Sales and Marketing Manager
Qualiprint, Inc.
06.2018 - 09.2023
Membership and Events Supervisor
Club Punta Fuego
01.2016 - 01.2018
Accounts Manager
Pulp Live World
03.2015 - 01.2016
Production Manager
Pulp Live World
03.2015 - 01.2016
Artist Hospitality Manager
Pulp Live World
03.2015 - 01.2016
Membership and Events Assistant
Club Punta Fuego
09.2013 - 03.2015
Events Manager
87 Events Management
04.2012 - 09.2013
Artist Hotel Manager
Freelance
Bachelor of Science - Hotel and Restaurant Management
Centro Escolar University
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