Marivic Matias
Cabanatuan City
Summary
Proven Office Secretary at Northern Ecija Loading Station, adept in office administration and database maintenance, enhanced operational efficiency through meticulous file management and exceptional customer service. Leveraged fast learning and prioritization skills to support staff and streamline office functions, contributing significantly to the seamless workflow and positive work environment.
Overview
10
10
years of professional experience
Work History
Office Secretary
Northern Ecija Loading Station(New Company Name of Serbenz)
02.2024 - Current
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Contributed to a positive work environment by maintaining a professional demeanor and offering assistance when needed.
- Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
- Ensured office equipment was always functioning optimally through regular maintenance checks avoiding any disruptions in daily tasks.
- Provided administrative support during high-pressure situations enabling seamless workflow.
Stocks Clerk
Serbenz Loading Station
05.2015 - 02.2024
- Continuously expanded knowledge of industry best practices and emerging trends, ensuring up-to-date expertise in the stocks clerk role.
- Expedited order processing times through effective coordination with shipping departments to ensure seamless transitions between stages.
- Increased accuracy of stock information by diligently updating the electronic database upon receipt or issuance of goods.
- Contributed to the company''s overall success by consistently providing exceptional customer service, effective communication, and timely order fulfillment.
- Prevented stock obsolescence by regularly reviewing items for expiration dates or signs of damage, promptly addressing issues as necessary.
- Collaborated closely with cross-functional teams to address inventory concerns, share insights, and optimize overall supply chain performance.
Encoder
Kapartner Mobile Lending Corp (Sister Company of Serbenz)
12.2016 - 06.2018
- Improved data accuracy by meticulously inputting information into the system.
- Implemented personalized keyboard shortcuts for faster typing speed and increased efficiency during daily tasks.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Obtained scanned records and uploaded into database.
- Extracted information from database to compile reports for audit process.
- Prepared source data for computer entry by compiling and sorting information.
- Completed daily data back-up to secure records.
Education
Undergraduate - Information Technology
Asian Institute of E-commerce
Melanios, Cabanatuan City, Nueva EcijaTalavera National High School
Talaver, Nueva Ecija 03.2012
Caalibangbangan Elementary School
Caalibangbangan, Cabanatuan City, Nueva Ecija 03.2008
Skills
- File management
- Expense reporting
- Database entry
- Staff support
- File systems management
- Office administration
- Document preparation
- Database maintenance
- Payment posting
- Sales support
- Phone etiquette
- Budget monitoring
- Prioritization and time management
- Microsoft office
- Fast learner
- Multitasking and time management
Languages
English
Intermediate (B1)
Timeline
Office Secretary
Northern Ecija Loading Station(New Company Name of Serbenz)
02.2024 - Current
Encoder
Kapartner Mobile Lending Corp (Sister Company of Serbenz)
12.2016 - 06.2018
Stocks Clerk
Serbenz Loading Station
05.2015 - 02.2024
Undergraduate - Information Technology
Asian Institute of E-commerce
Talavera National High School
Caalibangbangan Elementary School
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