Marivic Geraldez
HR Generalist
Summary
Experienced Human Resources Generalist with 7+ years in employee relations, HRIS management, onboarding, and compliance. Known for streamlining HR processes, maintaining accurate records, and supporting employees and managers with timely, policy-based solutions.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Human Resources Generalist
MySource BPO Solutions Phils. Inc.
03.2023 - 05.2026
- Managed employee relations cases, effectively resolving concerns and escalating policy issues when necessary.
- Coordinated comprehensive recruitment support, including candidate screening, interview scheduling, and professional communication.
- Administered onboarding activities, ensuring new hires completed all documentation and orientation requirements seamlessly.
- Directed the employee offboarding process, guaranteeing proper documentation and full compliance with company policies.
- Maintained accurate HRIS records, updates, and employee master data to uphold organizational compliance.
- Resolved timekeeping and attendance concerns efficiently when necessary.
- Handled applications for mandatory employee benefits while addressing inquiries and guiding staff through application procedures.
- Assisted managers with policy interpretation, disciplinary documentation, and workforce management concerns.
- Compiled and presented monthly Key Performance Indicators (KPIs) to leadership.
HR Staff
Gaisano Capital- Savers Mart Bacayan
06.2022 - 01.2023
- Managed employee relations cases, promptly resolving workplace concerns and escalating complex policy issues to leadership as needed.
- Oversaw talent acquisition and onboarding, including job vacancy postings, candidate screening, interview scheduling, applicant communications, and new hire orientation.
- Maintained accurate HRIS records, updates, and employee master data to uphold organizational compliance.
- Processed and monitored end-to-end employee movements, including regularizations, promotions, and lateral reassignments, ensuring accurate HR system updates and timely documentation.
- Managed business compliance documentation, overseeing the timely application, renewal, and maintenance of essential permits, including Business Permits, Sanitary Permits, and Fire Safety Inspection Certificates (FSIC).
- Liaised with external agency service providers, effectively communicating operational requests, resolving service concerns, and ensuring SLA adherence.
Timekeeping Incharge
Gaisano Capital-Savers Mart Bacayan
03.2020 - 06.2022
- Oversaw daily check-ins/check-outs and monitored employee attendance and timekeeping records to ensure accurate tracking aligned with payroll processes.
- Tracked daily attendance, tardiness, and total hours worked, analyzing absence patterns to identify attendance issues and initiate appropriate disciplinary actions.
- Tracked and reported employee status updates per cutoff period —including AWOL cases, resignations, and approved leaves—ensuring accurate payroll processing and HR database alignment.
- Consolidated payroll data per cutoff period, summarizing total working days, rendered overtime, and holiday pay calculations to ensure timely and accurate transmission to the Payroll team for processing.
- Managed employee inquiry channels, addressing workplace concerns with empathy, confidentiality, and prompt resolution to enhance employee satisfaction and trust.
- Delivered flexible operational support during high-volume periods, stepping in to maintain workflow continuity and ensure business goals were met efficiently.
HRIS Staff
Gaisano Capital- Corporate Office
03.2019 - 03.2020
- Collaborated on the end-to-end implementation of the HRIS, establishing standardized digital 201 file profiles and defining company-compliant timekeeping rules.
- Managed filing, encoding, and document control for accurate corporate records.
- Processed multi-branch employee movement workflows—including regularization evaluations, promotions, and reassignments—coordinating directly with department heads and issuing official Personnel Action Notices (PANs).
Education
Bachelor of Science in Mathematics -
Central Philippine Adventist College
Murcia, Province Of Negros Occidental, Philippines 04.2001 -
Skills
Employee relations
Recruitment
Talent acquisition
Employee onboarding
New employee orientations
HR policies implementation
Policy implementation
HR systems expertise
HRIS systems
HR systems knowledge
Employee file management
Exit interviews
Termination procedures
Workers compensation
Compensation and benefits
HR compliance expertise
In-depth knowledge of HR compliance
Certification
Certified Six Sigma Yellow Belt (CSSYB)
Timeline
Human Resources Generalist
MySource BPO Solutions Phils. Inc.
03.2023 - 05.2026
HR Staff
Gaisano Capital- Savers Mart Bacayan
06.2022 - 01.2023
Timekeeping Incharge
Gaisano Capital-Savers Mart Bacayan
03.2020 - 06.2022
HRIS Staff
Gaisano Capital- Corporate Office
03.2019 - 03.2020
Bachelor of Science in Mathematics -
Central Philippine Adventist College
04.2001 -