Marius Angelo Ocampo
IT Professional
Santa Rosa,Nueva Ecija
Summary
Reliable IT Professional confirms resolution of all assigned tickets by performing comprehensive diagnostics and follow-ups. Communicates exceptionally well with both technical and non-technical personnel and customers. Skilled at helping even the novices quickly and rapidly resolves issues.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Registration Officer
Philippine Statistics Authority - Philippine Identification System
Cabanatuan, Nueva Ecija
04.2021 - 12.2021
- Conducted interviews with individuals to obtain all required information.
- Performed data entry, maintain and organize records of every applicants.
- Reviewed, processed and issued application requests for Philippine National ID registration.
- I ensure that errors has no rooms in the registration up to issuance.
IT Administrator
Kareila Management Corp. - S&R Membership Shopping
Cabanatuan City, Nueva Ecija
06.2018 - 06.2019
- Monitoring the performance and maintaining hardware and systems according to requirements.
- Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Phone call and Email management from time to time in receiving tickets about issues, updates and reports.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- I ensure that the operation in the beginning until the end of the day will run smoothly.
Education
Bachelor of Science - Information Technology
Araullo University - PHINMA
Cabanatuan City, Nueva Ecija 06.2015 - 04.2018
Technical-Vocational - Information Technology
Skill Power Institute
Cabanatuan, Nueva Ecija 11.2013 - 04.2015
Bachelor of Science - Information Technology
Nueva Ecija University of Science And Technology
Cabanatuan City, Nueva Ecija 06.2013 - 10.2013
Skills
Critical Thinking
Problem-Solving
Technical Support
Verbal and written communication
Organization and Time Management
Software Operations
Forex Market Understanding
Timeline
Registration Officer
Philippine Statistics Authority - Philippine Identification System
04.2021 - 12.2021
IT Administrator
Kareila Management Corp. - S&R Membership Shopping
06.2018 - 06.2019
Bachelor of Science - Information Technology
Araullo University - PHINMA
06.2015 - 04.2018
Technical-Vocational - Information Technology
Skill Power Institute
11.2013 - 04.2015
Bachelor of Science - Information Technology
Nueva Ecija University of Science And Technology
06.2013 - 10.2013