Maritess Pestano
Summary
Compassionate professional with 9+ years of experience caring for patients and working closely with other healthcare staff. Well-rounded individual skillful in providing emotional support to patients and families, performing various diagnostic tests and administering medication. In-depth knowledge of nursing care techniques and methods.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Staff Nurse
Singhealth Community Hospitals
06.2019 - Current
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Assessed patient status and implemented evidence-based interventions according to individualized needs and goals.
- Assisted physicians with exams, lab tests or other procedures as requested.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Actively participated in departmental meetings, training sessions and educational seminars.
- Ensured that all equipment was properly maintained according to safety protocols.
- Adhered to strict confidentiality policies when dealing with sensitive information.
- Maintained a clean work environment by following proper sanitation guidelines.
- Performs such nursing activities as bathing, hair shampooing, oral hygiene, shaving, and bedmaking.
Staff Nurse
Pacific Global Medical Center
Quezon City
06.2015 - 04.2019
- Renders professional nursing care to patients within an assigned hospital unit, in support of medical care as directed by medical staff and under the objectives and policies of the hospital.
- Performs nursing techniques for the comfort and well-being of the patient.
- Explains procedures and treatments ordered to obtain the patient's cooperation and allay apprehension.
- Rotates on all shifts and may be asked to rotate among various hospital clinical and nursing services.
- Carries out other duties and activities that may be delegated by the Head Nurse and/or Supervisor without compromising the performance of primary duties and activities.
Customer Service Representative
Arriva Medical
Taguig
05.2013 - 03.2014
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Customer Service Representative
Global Innovation, Inc.
Makati
06.2012 - 05.2013
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed strong customer relationships to encourage repeat business.
Education
Bachelor of Science - Nursing
Arellano University
Taft Ave., Pasay City04-2011
Skills
- Patient & family Education
- Medication and IV administration
- Quality Improvement
- Health Promotion
- Team training and development
- Critical Care
- Specimen Collection
- Tracheostomy Care
- Disease Prevention
- Diabetes management
- Care Planning
- Electronic Health Records Management
Affiliations
- Hiking
- Surfing
Languages
Tagalog
First Language
English
Intermediate (B1)
B1
Certification
- Registered Nurse- Singapore Nursing Board License No. N2000154F
- Registered Nurse- Nursing Council of New Zealand License No. 349570
- Registered Nurse- Professional Regulatory Commission License No. 0711603
- Basic Cardiac Life Support (BCLS), Singapore Resuscitation and First Aid Council
Websites
References
References available upon request.
Timeline
Staff Nurse
Singhealth Community Hospitals
06.2019 - Current
Staff Nurse
Pacific Global Medical Center
06.2015 - 04.2019
Customer Service Representative
Arriva Medical
05.2013 - 03.2014
Customer Service Representative
Global Innovation, Inc.
06.2012 - 05.2013
Bachelor of Science - Nursing
Arellano University
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