Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Marites Emata

Marites Emata

Sales Associate
Manila Phillipines,General Trias Cavite

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

22
22
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
4
4
Languages

Work History

Junior Sales Supervisor

Khimji's Ramdas (Procter & Gamble Division)
Sultanate Muscat , Oman
11.2009 - Current
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Negotiated prices, terms of sales and service agreements.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
  • Demonstrated leadership skills in managing projects from concept to completion. hi

Sales Associate Department Head Team Leader( B2)

Landmark Group of Company (Centerpoint)
Muscat , Oman
10.2007 - 10.2009
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

First Choice Marketing and Promotion Services Cooperative
Quezon city Manila , Philippines
09.2002 - 09.2007
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.

Sales Assistant

Lilli Marketing Corporation
Farmers Cubao Quezon Avenue Manila city, Phillipines
08.2001 - 08.2002
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.

Education

1 Year Undergraduate - Bachelor of Science Information Technology

Emmanuel Montessori College of Charity
Quezon City Manila Philippines
08.2001 - 09.2002

High School -

Sorsogon National High School
Bicol Sorsogon City Philippines
08.1997 - 07.2001

Elementary School -

Sorsogon East Central Elementary School
Bicol Sorsogon City Philippines
04.2001 - 07.1997

Skills

    [Product or Service] expertise

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Certification

Driving licence no 75242223 (Muscat sultanate Oman)

Timeline

Driving licence no 75242223 (Muscat sultanate Oman)

01-2022

Junior Sales Supervisor

Khimji's Ramdas (Procter & Gamble Division)
11.2009 - Current

Participation (Basic Orientation Muscat Oman)

08-2008

Sales Associate Department Head Team Leader( B2)

Landmark Group of Company (Centerpoint)
10.2007 - 10.2009

Customer service workshop (First Choice Marketing and Promotion Services Philippines)

02-2004

Sales Associate

First Choice Marketing and Promotion Services Cooperative
09.2002 - 09.2007

Attendance training (Overseas Placement Association of the philippines)

07-2002

1 Year Undergraduate - Bachelor of Science Information Technology

Emmanuel Montessori College of Charity
08.2001 - 09.2002

Sales Assistant

Lilli Marketing Corporation
08.2001 - 08.2002

Elementary School -

Sorsogon East Central Elementary School
04.2001 - 07.1997

High School -

Sorsogon National High School
08.1997 - 07.2001

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