Marites Emata
Sales Associate
Manila Phillipines,General Trias Cavite
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Junior Sales Supervisor
Khimji's Ramdas (Procter & Gamble Division)
Sultanate Muscat , Oman
11.2009 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns
- Managed cash register after end of shift to balance and record accurate transactions.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Negotiated prices, terms of sales and service agreements.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
- Demonstrated leadership skills in managing projects from concept to completion. hi
Sales Associate Department Head Team Leader( B2)
Landmark Group of Company (Centerpoint)
Muscat , Oman
10.2007 - 10.2009
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Sales Associate
First Choice Marketing and Promotion Services Cooperative
Quezon city Manila , Philippines
09.2002 - 09.2007
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Assistant
Lilli Marketing Corporation
Farmers Cubao Quezon Avenue Manila city, Phillipines
08.2001 - 08.2002
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Education
1 Year Undergraduate - Bachelor of Science Information Technology
Emmanuel Montessori College of Charity
Quezon City Manila Philippines 08.2001 - 09.2002
High School -
Sorsogon National High School
Bicol Sorsogon City Philippines 08.1997 - 07.2001
Elementary School -
Sorsogon East Central Elementary School
Bicol Sorsogon City Philippines 04.2001 - 07.1997
Skills
[Product or Service] expertise
[Type] sales techniques
Upselling
Cash Handling
Stocking and replenishing
Product and service sales
Problem-Solving
Product promotions
Sales expertise
Store opening and closing
Cash register operation
Organization
Microsoft applications proficiency
MS Office
Certification
Driving licence no 75242223 (Muscat sultanate Oman)
Timeline
Driving licence no 75242223 (Muscat sultanate Oman)
01-2022
Junior Sales Supervisor
Khimji's Ramdas (Procter & Gamble Division)
11.2009 - Current
Participation (Basic Orientation Muscat Oman)
08-2008
Sales Associate Department Head Team Leader( B2)
Landmark Group of Company (Centerpoint)
10.2007 - 10.2009
Customer service workshop (First Choice Marketing and Promotion Services Philippines)
02-2004
Sales Associate
First Choice Marketing and Promotion Services Cooperative
09.2002 - 09.2007
Attendance training (Overseas Placement Association of the philippines)
07-2002
1 Year Undergraduate - Bachelor of Science Information Technology
Emmanuel Montessori College of Charity
08.2001 - 09.2002
Sales Assistant
Lilli Marketing Corporation
08.2001 - 08.2002
Elementary School -
Sorsogon East Central Elementary School
04.2001 - 07.1997
High School -
Sorsogon National High School
08.1997 - 07.2001