Marites Bondoc
San Juan City,NCR
Summary
Dynamic Store Manager with strengths in team leadership and customer engagement. Drives operational success by managing high-volume workflows and enhancing customer satisfaction. Cultivates a positive shopping environment through effective communication and efficient queue management.
Overview
11
11
years of professional experience
Work History
Cashier/Shift Mangaer/Store Manager
Caramia Cakes & Gelato
Quezon City
12.2021 - Current
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Managed queue efficiently, reducing waiting times and improving customer satisfaction.
- Prepared daily cash deposits to move funds to financial institution.
- Conducted daily cash drawer reconciliations, identifying and rectifying discrepancies promptly.
Cashier
Metro Retails Group Inc (Department store
Pasig City
02.2019 - 07.2019
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Processed transactions quickly and accurately, enhancing customer checkout experience.
- Maintained neat and clean shop floor and storage areas.
Cashier
SM Supermarket
Antipolo City
03.2018 - 09.2018
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Calculated and provided accurate change to customers after transactions.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
Production worker (Team Leader
Delfie foods Inc.
Marikina City
04.2015 - 12.2017
- Assisted in the packing of products by applying wrapping and labels before dispatch.
- Packed and secured items for shipment without damage.
- Kept work area clean and organised, promoting a safe and efficient working environment.
Education
Vocational - Computer Literature
Xavier Technical Training Center
Marikina City 2023 - 2023
Parang High School
Marikina City 2010 - 2014
Parang Elementary School
Marikina CIty 2004 - 2010
Skills
- Customer service
- Cash handling
- Transaction processing
- Daily cash reconciliation
Timeline
Cashier/Shift Mangaer/Store Manager
Caramia Cakes & Gelato
12.2021 - Current
Cashier
Metro Retails Group Inc (Department store
02.2019 - 07.2019
Cashier
SM Supermarket
03.2018 - 09.2018
Production worker (Team Leader
Delfie foods Inc.
04.2015 - 12.2017
Vocational - Computer Literature
Xavier Technical Training Center
2023 - 2023
Parang High School
2010 - 2014
Parang Elementary School
2004 - 2010