Marion Jorel P. Maturan

The Senior Talent Advisor is responsible for the full life cycle of the recruiting process;
collaboration and communication with the team and management is crucial in his/ her success. From sourcing, screening, assessing, interviewing, and hiring, he or she will be working to fill various classes with different needs and responsibilities.

Key Responsibilities:

• Track candidates in recruiting process and develop daily metric reporting.
• Source and recruit candidates by using databases/colleges/social media.
• Screen candidate resumes and job applications.
• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes.
• Monitor and apply HR recruiting best practices.
• Promote company’s reputation.
• Conduct Interviews.
• Ability to work with cross-functional teams.
• Manage assessments and testing.
• Recruit candidates in a timely manner and hit all recruiting goals.

• Supporting recruitment teams from administrative perspective; It would include uploading jobs on the system, capturing candidates applications, placing vacancies on job boards etc.
• Managing offers, incoming interview scheduling, re-scheduling and cancellation requests (face to face interview, video conference, telephone interview, assessment centres). It would include scheduling outlook appointments; booking meeting rooms, updating the system
• Proactively manage the customers’ needs and expectations by working directly with the client and recruitment agencies
• Building and maintaining strong working relationships between all parties, ensuring that they are continually appraised and updated on the relevant processes
• Compiling weekly, monthly and quarterly reports as required
• Providing on-going support for candidates and the recruitment teams Skills & Experience
• Requisition Management
• Be fully proficient and competent in all Administrator responsibilities and buddy others
• Managing or collaborating on various ad-hoc administration activities to support the effective running of the recruitment process.
• Updating the applicant tracking system as and when required
• Completing daily, weekly, monthly and quarterly reports as required
• Producing ad-hoc reporting as and when requested
• Training and buddying new Recruitment Administrators even as a tenured Senior Recruitment Coordinator
• Workload management
• Ownership of the group mailbox
• Ensuring that data integrity, accuracy and SLAs are met by the team
• Local point of escalations
• Highlight issues for escalation and provide support where required
• Conduct spot-checks
• Coordinate any ad hoc projects
• Actively participate in various operational calls
• Support Principal Specialist – Recruitment Administration and Team Lead – Recruitment Administration with productivity trackers management

• Managing selection process for open requisitions
• Requisition Management
• Sourcing potential candidates through online channels (e.g. social platforms and professional networks.)
• Determining selection criteria
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews
• Design job descriptions and interview questions that reflect each position’s requirements
• Create and implement end-to-end hiring processes to ensure a positive experience for candidates
• Form close relationships with hiring managers to ensure clear expectations for candidates and interviewers

• Sources, recruits and interviews prospects employees for non-exempt and exempt positions
• Determines best avenue for recruiting (e.g. – advertising, direct contact, employee referrals, job fairs).
• Determines appropriate match of applicant skills to job responsibilities and supports administration of pre-employment testing and behavioral interviewing.
• Partners with site management to understand and anticipate recruiting needs and ensure appropriate applicant flow.
• Serves as company ambassador for recruiting efforts by participating in community events and building external business relationships.
• Supports retention-building activities to achieve and maintain related goals.
• Supports Recruiting Manager in administration of all recruiting and employment activities.
• Maintain a database of applicants and efficiently track the progress of each candidate endorsed.
• Use detailed screening and selection criteria to identify qualified candidates and determine the relevant strength of the candidates in the pool
• Ensures SLA is consistently met.
• Performing background and reference checks.
• Keeping track of all applicants as well as keeping applicants informed on the application process.

• Monitor daily recruitment statistics and pipe to ensure hiring targets are met
• Screens job applicants, administers tests, refers qualified applicants to the hiring manager and informs applicants by telephone or letter of acceptance or rejections for employment.
• Researches and prepares written and statistical reports.
• Send out/ post internal and external job postings.
• Support HR Manager in developing and implementing appropriate recruitment and sourcing strategies
• Ensure the smooth flow of the recruitment process by supervising the application pipeline and monitoring daily recruitment activities
• Attend to and resolve escalated concerns related to recruitment procedures
• Provide regular updates to team members and operations to ensure alignment in the recruitment process
• Develop, maintain and update recruitment materials
• Conduct initial interviews for candidates
• Participate in and supervise various recruitment activities (external & internal)
• Prepare weekly and monthly recruitment statistics for reporting purposes Performs clerical and technical functions related to the companies HR activities.
• Develop applicant pools, screen, interview and test applicants
• Send daily reports to management team on completion targets
• Keep updated on industry or HR trends and practices pertaining to recruitment
• Generates COE request
• Perform other duties and responsibilities that may be assigned from time to time

• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
• Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.
• Determines applicant requirements by studying job description and job qualifications.
• Attracts applicants by placing job advertisements; contacting recruiters and job sites.
• Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
• Arranges management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours.
• Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.
• Accomplishes human resources and organization mission by completing related results as needed.
• Ability to communicate in a clear and effective manner with the applicants
• Meet productivity as set by the business
• Adhere to all guidelines and requirements as set forth by individual clients
• Achieve different Key Performance Metrics as determined by the operations management team
• Monitoring Recruitment Associates for daily targets and daily End of Day reports
• Former Recruitment Associate and was promoted as Recruitment Specialist

• Travel Reservations Account
• Developed and maintained relationships with customers to ensure repeat business
• Monitored and updated customer records to ensure accuracy and compliance with airline regulations
• Developed and implemented customer service strategies that improved customer experience and loyalty
• Developed and implemented procedures for handling customer complaints and resolving disputes
• Researched and identified innovative solutions to improve customer service processes
• Monitored customer feedback and provided management with insights on customer sentiment

• Healthcare Account
• Developed customer service scripts that improved customer service representatives’ ability to handle provider inquiries
• Developed a customer service training program that improved customer service representatives’ ability to handle provider inquiries
• Assisting providers through Eligibility & Benefits and Claims inquiry

• Sourcing of Applicants through Employer Accounts in Jobsites, Job Fairs, Recruitment Site (e.g., Jobstreet, Indeed and Kalibrr)
• Pre-screen Applicants submitted resume & walk-in applicants
• Conducting Initial Interview and Phone Interviews
• Provides Job Offer, and other Pre-Employment Requirements such as (Requirements Checklist, Medical Referral slips)
• Provides Employee Contract to the successful newly hired employee
• Do Job Postings, Updating Job Descriptions and Qualifications in Jobsite (If Needed)
• Do New Employee Orientations
• Provide Government forms such as (1902 “if Fresh Graduate or no work experience, PMRF, input information on Er2 and SSS R-1)
• Maintain and Updating 201 files of the Employees
• Monitoring Employee Master list/Database and keep it updated
• Creating Daily Accomplishment Reports