Summary
Overview
Work History
Education
Skills
Timeline
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Mario Benito Camongay

Senior Associate Manager
Davao City

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent leader with exceptional management abilities and results-driven approach. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

8
8
years of professional experience

Work History

Senior Associate Manager

Sutherland Global Services Philippines Inc.
01.2023 - Current
  • Mentored Team Leaders in best practices for people management, client relations, and professional development.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Developed detailed plans based from broad guidance and direction.
  • Managed senior-level personnel working in sales strategies
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.


Change Management Leader

Sutherland Global Services Philippines Inc.
01.2022 - 12.2023
  • Led cross-functional teams in developing and executing comprehensive change initiatives, resulting in improved company performance.
  • Established a execution in continuous improvement by fostering open dialogue, feedback loops, and proactive problemsolving.
  • Served as a subject matter expert in data analysis, providing guidance and support to colleagues when needed.
  • Streamlined report generation process for improved efficiency and faster delivery.
  • Enhanced data accuracy by implementing advanced reports and process review.

Team Manager

Sutherland Global Services Philippines Inc.
10.2017 - 01.2022
  • Led employee relations through effective communication, coaching, training, and development.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Lead Global Access and Admin

Sutherland Global Services Philippines Inc
11.2015 - 12.2017
  • Supported productivity goals through efficient management of resources, facilitating quick turnaround times on projects requiring specific tools.

Education

Bachelor of Science - Information Technology

ASSCAT
Bunawan, Agusan Del Sur
04.2001 -

Skills

    Operations Management

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Timeline

Senior Associate Manager

Sutherland Global Services Philippines Inc.
01.2023 - Current

Change Management Leader

Sutherland Global Services Philippines Inc.
01.2022 - 12.2023

Team Manager

Sutherland Global Services Philippines Inc.
10.2017 - 01.2022

Lead Global Access and Admin

Sutherland Global Services Philippines Inc
11.2015 - 12.2017

Bachelor of Science - Information Technology

ASSCAT
04.2001 -
Mario Benito CamongaySenior Associate Manager