Programming
Marimer Taller
Lualhati
Virac
Summary
Experienced Treasury Assistant handling account payable bringing 5 years of experience in strategic planning, customer relationship management, and account reconciliation. Strong SAP and MS Office proficiency with precise and accurate nature. Expertise in financial data entry and record-keeping.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Advisor 1, Sales (Work-from-home)
Concentrix
10.2021 - 01.2024
- Described product highlights and benefits to help guide purchasing decisions.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Resolved concerns with products or services to help with retention and drive sales.
- Responded to customer calls to answer questions about products and services.
Financial- Technical Support Associate
Accenture
02.2018 - 03.2020
- Resolved issues with systems, hardware and telephones quickly and accurately.
- Offered remote support for cloud-based and web-based clients via phone, email and chat.
- Recorded and maintained relevant notes for each client and work order.
- Managed customer relations through communication and helpful interactions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Customer Support Associate (Project-based)
Tech Mahindra - Vcustomer Philippines
09.2017 - 12.2017
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Communicated with vendors regarding backorder availability, future inventory, and special orders.
Treasury Assistant
Altus Communications, Inc.
06.2012 - 04.2017
- Executed financial due diligence tasks on daily basis to maintain optimal company finances.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
- Input financial data and produced reports using SAP Business One and MS Excel.
- Disbursed petty cash, employee reimbursements, cash advances, and company's utilities by recording entries and verifying documentation.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Prepare Promissory Note and Disclosure Statement on loan/credit transaction. Monitor Bank loans Payable and Interest dues. Prepare reports or documents needed by the bank on loan application. Coordinate with bank personnel for maturing loans and/or interests.
Cashier and Receptionist
Fitness Campaign Gym
06.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
MIS Associate, Cashier and Sales Clerk
Century Family Mall
07.2010 - 05.2012
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and check transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
On-the-job training
Philippine National Bank - Virac Branch
Virac, Catanduanes, Philippines
03.2009 - 05.2009
Student Assistant, Office of the Prinicipal
Laboratory School, Catanduanes State University
Virac, Catanduanes , Philippines
07.2009 - 03.2010
Special Program for Employment of Students (SPES)
Treasury Office, Municipality of Virac
Virac, Catanduanes, Philippines
Education
Bachelor of Science - Information Management
Catanduanes State University
Virac, Catanduanes 04.2001 -
High School Diploma -
Calatagan National High School
Calatagan Proper, Virac, Catanduanes 06.2002 - 03.2006
Skills
Research Abilities
Relationship Building
Compliance Requirements
Strategic Planning
Self-Help Education
Decision-Making
Attention to Detail
Critical Thinking
Problem-Solving
Software
MS Office Suite
Social Media
Accounting Software
Video Editing and Production
Timeline
Advisor 1, Sales (Work-from-home)
Concentrix
10.2021 - 01.2024
Cashier and Receptionist
Fitness Campaign Gym
06.2020 - 10.2021
Financial- Technical Support Associate
Accenture
02.2018 - 03.2020
Customer Support Associate (Project-based)
Tech Mahindra - Vcustomer Philippines
09.2017 - 12.2017
Treasury Assistant
Altus Communications, Inc.
06.2012 - 04.2017
MIS Associate, Cashier and Sales Clerk
Century Family Mall
07.2010 - 05.2012
Student Assistant, Office of the Prinicipal
Laboratory School, Catanduanes State University
07.2009 - 03.2010
On-the-job training
Philippine National Bank - Virac Branch
03.2009 - 05.2009
High School Diploma -
Calatagan National High School
06.2002 - 03.2006
Bachelor of Science - Information Management
Catanduanes State University
04.2001 -
Special Program for Employment of Students (SPES)
Treasury Office, Municipality of Virac