MARIMAR GRULLA
Recruitment Specialist
City of San Jose Del Monte
Summary
Proactive and results-driven professional with over 7 years of experience in customer service, administrative support, and human resources recruitment. Known for delivering exceptional service while managing diverse administrative responsibilities, with strong communication and problem-solving skills. Skilled in interviewing, evaluating, and onboarding candidates to fill a range of positions, and collaborates effectively with teams to expand the candidate pool. A dedicated team player who thrives in fast-paced environments takes initiative, and is committed to achieving outstanding results.
Overview
2025
2025
years of professional experience
6
6
years of post-secondary education
Work History
Human Resources Recruitment Specialist
Care Crew Home Care LLC
04.2024 - 11.2024
- Partnered with department heads to assess staffing needs and created specialized recruitment plans for home care positions, focusing on attracting qualified caregivers and support staff.
- Leveraged job boards to build a strong pipeline of caregivers and healthcare workers.
- Reviewed applications and conducted initial screenings to evaluate candidates' healthcare qualifications, certifications, and compatibility with home care work environments.
- Scheduled interviews with hiring managers, ensuring candidates understood the requirements and responsibilities of home care roles.
- Maintained proactive communication with candidates throughout the hiring process, ensuring a smooth and positive experience for applicants, while addressing job-specific questions.
- HR leadership to present job offers and coordinated onboarding steps, including background checks, certifications verification, and orientation for new caregivers.
- Monitored recruitment to evaluate the efficiency of recruitment strategies and make data-driven improvements.
- Worked closely with the training, and care coordination teams to align recruitment efforts with the agency’s goals and provide workforce planning support.
Customer Logistic Support
Compunnel Incorporation-Zest Dental Solutions
7 2022 - 11.2023
- Processing invoices for free goods orders
- Processing invoices for special market orders
- Processing invoices for wholesale orders
- Sending email return labels through FedEx
- Managing customer accounts
- Data entry such as order number, tracking number, invoice number, taxes amount, and shipping costs
- Receiving special projects from Supervisors when they need additional manpower
- Responding/sending emails, client queries, and requirements
- Ability to prioritize, multi-task, and work within a tight time schedule
- Reporting to General Manager
Recruitment Specialist/Executive Product Support
Compunnel Inc.
07.2021 - 07.2022
- Understanding ongoing hiring needs of their business and establishing the right sourcing mix in order to generate a strong pool of talent for open roles
- Reaching out to target talent via call/email/SMS
- Speaking with applicants about requirements to drive applications & engagement
- Process recruitment for applicants & ensure a strong candidate experience depending on the need of the account
- Ensures that information is entered, maintained, current, and accurate in the Applicant Tracking and Candidate Relationship System including but not limited to job posting content, candidate tracking, information, and other required data
- Strong knowledge of various sourcing tools & methodologies
- Excellent interpersonal & communication skills
- Ability to prioritize, multi-task, and work within a tight time schedule
- Has knowledge in doing Boolean searches for sourcing candidates
- Responding/sending emails, client queries, and requirements
- Attending clients' needs and all incoming calls
- Reporting to the General manager
Customer Service Representative/E-commerce Collections Etc. account
Intelesquad Solutions Inc.
05.2021 - 07.2021
- Assisting customers in placing new orders
- Assisting customers with their order's shipping status
- Assisting customers regarding missing and damaged items
- Assisting customers regarding refunds request
- Assisting customers regarding returns and return labels
Recruitment Specialist to Operations Assistant & On Boarding Specialist to VMS Director Assistant
ACS PRO Global Corporation- Priority Care Staffing
11.2017 - 02.2021
- Handling various kinds of Job Boards (Indeed, My CNA Jobs, Career Builder, Zip Recruiter, etc.)
- Resume searching on different job boards
- Does resume screening
- Job posting
- Interviewing potential candidates
- Gathering documents from candidates through calls and emails
- Does email management directly to candidates and operations manager
- Sending SMS to candidates
- Reports directly to Director
- Arranging documents of newly hired employees
- Double-check if the documents are completely filled out
- Specify what documents are missing and follow up on them
- Checking of submitted documents, and credentials if still valid
- Double-check if they passed the exam
- Getting the availability schedule of the nurses through calls and email
- Sending the availability calendars of the nurses directly to the facility's staffing coordinator for confirmation
- Cascading the schedule to the employees through emails and calls once the facility confirmed it
- Assisting employees' concerns with their schedule or if there are changes with their schedules
- Responding/sending emails, client queries, and requirements
- Attending clients' needs and all incoming calls
- Manages employees' calls out
- Assist new and existing employees by explaining, and clarifying operating instructions
- Assisting Account Manager as per request
- Assisting employees with their random requests
- Assistant of Vendor Management System Director
- Completing documents of Sub-con employees
- Assisting schedules of Sub-con employees
- Reporting directly to Vendor Management System Director and Operations Manager
Customer Service Representative/Retention Account (Skin Care Product)
Teleperformance Fairview
01.2017 - 05.2017
- Assisting customers with their membership program
- Convincing the customer not to cancel their membership
- Assisting customers with problems if they have allergic reactions to the product
- Assisting customers in placing orders and receiving the item continuously monthly
Customer Service Representative/Upselling (Verizon Account)
Teletech
08.2016 - 12.2016
- Assisting customers regarding internet problems
- Up-selling for internet plan upgrade
- Assisting customers regarding their billing and payment concerns
Education
Vocational Course - Call Center Management
Bulacan Polytechnic College
CSJDM, BULACAN 06.2015 - 07.2017
Secondary School - undefined
Paradise Farms National High School
CSJDM, BULACAN 06.2009 - 04.2013
Skills
Healthcare Recruitment
Candidate Sourcing
Interviewing
Compliance
Onboarding Coordination
Data-Driven Recruitment
Adaptability
Operation Assistant
Customer Service
Data Entry
Call Handling
Inbound Calls
Communications Skills
People Management
Word Processing Proficiency
Computer Literacy
Email Management
Problem Solving
Time Management
Vendor Management
Workforce Planning
Timeline
Human Resources Recruitment Specialist
Care Crew Home Care LLC
04.2024 - 11.2024
Recruitment Specialist/Executive Product Support
Compunnel Inc.
07.2021 - 07.2022
Customer Service Representative/E-commerce Collections Etc. account
Intelesquad Solutions Inc.
05.2021 - 07.2021
Recruitment Specialist to Operations Assistant & On Boarding Specialist to VMS Director Assistant
ACS PRO Global Corporation- Priority Care Staffing
11.2017 - 02.2021
Customer Service Representative/Retention Account (Skin Care Product)
Teleperformance Fairview
01.2017 - 05.2017
Customer Service Representative/Upselling (Verizon Account)
Teletech
08.2016 - 12.2016
Vocational Course - Call Center Management
Bulacan Polytechnic College
06.2015 - 07.2017
Secondary School - undefined
Paradise Farms National High School
06.2009 - 04.2013
Customer Logistic Support
Compunnel Incorporation-Zest Dental Solutions
7 2022 - 11.2023
Similar Profiles
Makayla BoykinMakayla Boykin
Office Administrator at A Loving Care Home Care LLCOffice Administrator at A Loving Care Home Care LLC
Alma RodilloAlma Rodillo
Caregiver at In Home Senior Care/ Elderly Care Services LLCCaregiver at In Home Senior Care/ Elderly Care Services LLC
Shatyata RaiShatyata Rai
Elderly Caregiver at Care Crafters Home Care LLCElderly Caregiver at Care Crafters Home Care LLC