MARILOU VILLAMOR
Mandaue City, Province Of Cebu
Summary
Personable and dedicated, with passion for helping others and ensuring customer satisfaction. Possesses solid understanding of communication techniques and problem-solving skills, delivering effective solutions and positive interactions. Committed to making meaningful impact by fostering positive customer experiences and contributing to team success.
Overview
1
1
year of professional experience
Work History
Sales Representative
Accenture
11.2024 - 03.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Handled billings, refunds, provided technical support and log and resolve complaints.
Customer Service Associate
Amazon
07.2024 - 10.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Track orders, process refunds, returns and product replacement for Amazon customers.
Education
Bachelor of Science - Business Administration Major in Finance
Jose Rizal Memorial State University
Dipolog City, Province Of Zamboanga Del Norte, Philippines05-2024
Skills
- Financial analysis
- Customer service
- Problem solving
- Effective communication
Timeline
Sales Representative
Accenture
11.2024 - 03.2025
Customer Service Associate
Amazon
07.2024 - 10.2024
Bachelor of Science - Business Administration Major in Finance
Jose Rizal Memorial State University
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