Marilou Palalon
Human Resource Development & Management
Ramon,Isabela
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Assistant Store Manager
Expressions Stationery Shop Inc.
Santiago City, Isabela
10.2017 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Managed, trained and motivated Sales Associates and Promodisers to continuously improve their knowledge and abilities.
Officer in Charge
Boardwalk Business Ventures Inc.
Maddela, Quirino
06.2015 - 07.2017
- Carried out day-day-day duties accurately and efficiently.
- Resolved problems, improved operations and provided exceptional service within my area of responsibility.
- Conducts Business Orientation Seminar to different barangays that is within my area.
- Supervised the day to day deliveries and money collection of my team.
- Managed all aspects of administrative and personnel needs of my team.
- Handled administrative requirements smoothly and efficiently, including maintaining records and submitting reports.
- Ensure that monthly outlet quota is meet.
Network Development Assistant
Boardwalk Business Ventures Inc.
Santiago City, Isabela
03.2015 - 05.2015
- Conducts Business Orientation Seminar to Distributor's network under main branch area.
- Develop and Promote dealer's into higher positions.
- Look for possible area distributors.
Outlet Handler/ Reliever
Boardwalk Business Ventures Inc.
Roxas, Isabela
06.2014 - 02.2015
- Carried out day-day-day duties accurately and efficiently.
- Resolved problems, improved operations and provided exceptional service within my area of responsibility.
- Conducts Business Orientation Seminar to different barangay that is within my area.
- Develops new Distributors.
- Supervised the day to day deliveries and money collection of my team.
- Managed all aspects of administrative and personnel needs of my team.
- Handled administrative requirements smoothly and efficiently, including maintaining records and submitting reports.
- Ensure that monthly outlet quota is meet.
Sales Training Assistant
Boardwalk Business Ventures Inc.
Santiago City, Isabela
11.2013 - 05.2014
- Conducts Business Orientation Seminar within the Branch.
- Monitor Dealers for promotion.
- Ensure that numbers of monthly new recruits will be targeted.
Special Product Traning Assistant
Boardwalk Business Ventures Inc.
Santiago City, Isabela
05.2013 - 11.2013
- Handles all promotional items within the entire branch and outlets
- Conducts seminar on Special Products like Alkaline I-pot, Life and Death Insurances
- Safe keep documents and distributes promotional items within the entire branch and outlets.
- Conducts and set monthly meeting with different positions of all the Dealers.
- Ensure to Hit the monthly special products qouta.
Education
Bachelor of Science - Human Resource Development & Management
Isabela State University
Echague, Isabela 06.2008 - 04.2013
Skills
Records Organization and Management
Team Leadership
Recruitment and Hiring
Business Leadership
Customer Service Management
Goal Setting
Sales Tracking
Training Management
Data Analysis
Timeline
Assistant Store Manager
Expressions Stationery Shop Inc.
10.2017 - Current
Officer in Charge
Boardwalk Business Ventures Inc.
06.2015 - 07.2017
Network Development Assistant
Boardwalk Business Ventures Inc.
03.2015 - 05.2015
Outlet Handler/ Reliever
Boardwalk Business Ventures Inc.
06.2014 - 02.2015
Sales Training Assistant
Boardwalk Business Ventures Inc.
11.2013 - 05.2014
Special Product Traning Assistant
Boardwalk Business Ventures Inc.
05.2013 - 11.2013
Bachelor of Science - Human Resource Development & Management
Isabela State University
06.2008 - 04.2013