Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

MARILOU LORENZO

CLEANER
VILLAVERDE, NUEVA VIZCAYA

Summary

Dynamic Junior Stylist at David Salon with a proven ability to enhance client experiences through expert hair treatment applications and exceptional customer service. Successfully increased average ticket value by upselling services, fostering strong client relationships that drove repeat business and referrals. Detail-oriented and proactive in maintaining a clean and organized workspace.

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Personable and reliable with strong attention to detail and positive, upbeat attitude. Possesses thorough understanding of cleaning techniques and sanitation standards, including proficiency in using cleaning equipment and products. Dedicated to creating pristine and organized living spaces, ensuring clean and comfortable environment for all clients.

Overview

5
5
years of professional experience
5
5
Certifications

Work History

Junior Stylist

David Salon
02.2014 - 02.2015
  • Proactively identified opportunities to upsell additional services like treatments or color applications during consultations, increasing average ticket value per visit.
  • Developed strong rapport with clients, ensuring repeat business and positive word-of-mouth referrals.

Helper

Dulce Family
05.2012 - 10.2012
  • Maintained a clean and organized workspace, reducing accidents.

Helper

Royce Mendoza
04.2011 - 04.2012
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and straightened work areas to maximize productivity and safety.

Saleslady

Pajarillaga Store
11.2009 - 04.2011
  • Balanced multiple tasks effectively, including assisting customers, stocking shelves, and maintaining cleanliness throughout the store.
  • Maintained a clean and organized store environment to improve overall shopping experience for customers.

Education

Informal Education - Alternative Learning System

Villaverde Central School
Villaverde, Nueva Vizcaya
04.2001 -

Skills

Hair treatment application

Attention to detail

Customer service

Following directions

Certification

Food and Beverage

Interests

Cooking

Home Service - Hair Dresser

Home Service - Nail Care

Timeline

Bread and Pastry

12-2022

Hair Cutting

08-2022

Hand and Foot Spa

11-2021

Nail Care

11-2021

Food and Beverage

12-2017

Junior Stylist

David Salon
02.2014 - 02.2015

Helper

Dulce Family
05.2012 - 10.2012

Helper

Royce Mendoza
04.2011 - 04.2012

Saleslady

Pajarillaga Store
11.2009 - 04.2011

Informal Education - Alternative Learning System

Villaverde Central School
04.2001 -
MARILOU LORENZOCLEANER