Summary
Overview
Work History
Education
Skills
Timeline
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Marijune Gonzales

San Jose City, Nueva Ecija

Summary

Dynamic Senior Specialist III at JP Morgan Chase with a proven track record in customer service excellence and critical analysis. Adept at managing complex credit card disputes, demonstrating adaptability and dependability. Recognized for effectively resolving issues, enhancing customer satisfaction, and contributing to team success in a fast-paced environment.

Overview

11
11
years of professional experience

Work History

Senior Specialist III

JP Morgan Chase
03.2015 - Current
  • Take supervisor calls for credit card disputes.
  • Take overflow Inbound calls for credit card disputes.


Education

Bachelor of Arts - Mass Communication

Far Eastern University
Manila
04-2008

Skills

  • Adaptable to change
  • Critical analysis
  • Consistently dependable
  • Customer service expertise

Timeline

Senior Specialist III

JP Morgan Chase
03.2015 - Current

Bachelor of Arts - Mass Communication

Far Eastern University

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Marijune Gonzales