Mari Flor Arcao
Entrepreneurial Manager
Blk 4 Lot 4 Golden City Sta.Rosa, Laguna
Summary
I want to use my experience to raise my income, build client loyalty and improve the performance of my crew members.
I've been a manager at McDonald's for over 10 years and counting, I'm also good at food preparations, shift scheduling, customer service and staff recruiting.
Overview
15
15
years of professional experience
Work History
Area Supervisor
McDonald's Rutherford Krawchuck Enterprise Inc.
2022.10 - Current
2nd Assistant Manager
MADOCS FAST FOOD SERVICE (McDonald's)
2017.08 - 2022.06
- Assistant Personnel
- Personnel and Training Manager
- Planning, Controlling, directing and organizing company activities, recruitment and staffing - identifying training recruitments.
- Creating training program and flagging employees that need training
2nd Assistant Manager
MADOCS FAST FOOD SERVICE (McDonald's)
2012.03 - 2017.08
- Scheduling and Ordering Manager.
- Planning, developing, managing and Executing - responsible for all aspects of order processing.
Manager Trainee
MADOCS FAST FOOD SERVICE SM (McDonald's)
2011.04 - 2012.03
Service Crew Member
MADOCS FAST FOOD SERVICE SM STA.ROSA (McDonald's)
2009.03 - 2011.04
- Enhanced customer satisfaction by providing efficient and friendly service.
Education
Bachelor of Science - Entrepreneurial Management
Polytechnic University of The Philippines
Sta.Rosa, Laguna 2001.04 -
Skills
Sales Tracking
Team Management
Multitasking and Prioritizing
Excellent Communication
Critical Thinking
Effective Communication
Handling Complaints
Marketing and Advertising
Analytical Thinking
Staff Coaching and Training
Accomplishments
- Effective Management Practices (McDonald's EMP GRADUATE, Class #20, Year 2016)
- Advance Shift Management Course (McDonald's ASM GRADUATE, Class#9, Dean's List, Year 2014
- Basic Shift Management Course (McDonald's BSM GRADUATE< Class#134, Dean's List, Year 2012)
- Basic Occupational Safety and Health Officer (DOLE/OSHC, 40 Hours Training ) First Aid and Basic Life Support Year 2019.
- Topnotch Officer under Toyota Autoparts Philippines Inc., Year 2008-2009
Timeline
Area Supervisor
McDonald's Rutherford Krawchuck Enterprise Inc.
2022.10 - Current
2nd Assistant Manager
MADOCS FAST FOOD SERVICE (McDonald's)
2017.08 - 2022.06
2nd Assistant Manager
MADOCS FAST FOOD SERVICE (McDonald's)
2012.03 - 2017.08
Manager Trainee
MADOCS FAST FOOD SERVICE SM (McDonald's)
2011.04 - 2012.03
Service Crew Member
MADOCS FAST FOOD SERVICE SM STA.ROSA (McDonald's)
2009.03 - 2011.04
Bachelor of Science - Entrepreneurial Management
Polytechnic University of The Philippines
2001.04 -
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