Hi, I’m
Marie Rena Lea Lyn De Torres
Senior Cashier
Manila
Summary
Retail professional with extensive experience in managing cash transactions and providing excellent customer service. Known for reliability and adaptability in dynamic retail environments.
Offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat busines.
Overview
12
years of professional experience
Work History
Levi’s
Sr. Cashier / OIC
08.2023 - Current
Job overview
- Being Sr. Cashier and OIC knowledgeable to do some of the reports and store concerned difficulties
- Enhanced customer satisfaction by efficiently processing transactions and addressing concerns.
- Assisted in training new cashiers, resulting in a more efficient and knowledgeable workforce.
- Identified opportunities for upselling, positively impacting store revenue through additional sales.
- Improved inventory management by conducting regular audits and promptly reporting discrepancies.
- Communicated with customers and team members to solve problems.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Set up new sales displays each week with fresh merchandise.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted customers by answering questions and fulfilling requests.
Levi’s
Sales Associate
12.2021 - 08.2023
Job overview
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Toms World
Sales Clerk
10.2019 - 12.2019
Job overview
- Have a knowledge how to sale the items or a product to the costumers.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Assisted customers by finding items quickly to boost store satisfaction rates.
SM Manila Supermarket
Sales Clerk
04.2016 - 06.2017
Job overview
- Have a knowledge to sales the items or the product of a costumer.
- Roving Sales Clerk SM Manila and SM San Lazaro
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
Shopwise
Sales Clerk
09.2015 - 03.2016
Job overview
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Created inviting environment for customers by maintaining store organization and cleanliness.
SM Appliance Center
Cashier
07.2014 - 12.2014
Job overview
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Access Computer CollegeManila
College Graduate from Hotel and Restaurant Services
05-2013
Skills
Cash management proficiency
Skilled in operating POS software
Customer engagement strategies
Customer complaint resolution
Comprehensive understanding of products
Effective multitasking
Effective task prioritization
Visual merchandising expertise
Proficient in Microsoft Office
Personal Details
- Date Of Birth October 24, 1991
- Age 34
- Citizenship Filipino
- Religion Catholic
- Height 5’2
- Weight 65kl.
- Father’s Name Ricky Ocate
- Mother’s Name Ermeinda Ocate
- SSS No. 34-4523691-5
- PhilHealth No. 01-051913636-3
Timeline
Sr. Cashier / OIC
Levi’s
08.2023 - Current
Sales Associate
Levi’s
12.2021 - 08.2023
Sales Clerk
Toms World
10.2019 - 12.2019
Sales Clerk
SM Manila Supermarket
04.2016 - 06.2017
Sales Clerk
Shopwise
09.2015 - 03.2016
Cashier
SM Appliance Center
07.2014 - 12.2014
Access Computer College
College Graduate from Hotel and Restaurant Services