MARIEL THERESE N. DEOCAMPO

Work History

Content Writer

Cenix Web Development Services

Cebu City

08.2022 - Current

Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
Completed thorough research into assigned topics.
Provided writing support in fast-paced environment for variety of public-facing materials.
Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
Performed keyword research to optimize content for SEO.
Worked with teams of designers, editors and marketers to create content for client campaigns.
Created content for websites and online publications.
Customized brand message to reach and capture target audience interest and drive engagement.
Promoted and marketed works through social media platforms.

Journalist Intern

MyTV Cebu

03.2022 - 04.2022

My internship with MyTV Cebu was a transformative experience that taught me invaluable lessons about discipline, patience, and perseverance.
As a journalist intern, I learned the importance of being reasonable and understanding, both in my interactions with sources and in the stories that I produced.
One of my key responsibilities was to disseminate news content through social media, which helped to increase engagement with our audience and enabled faster reporting.
I also had the opportunity to cover news events on the ground, providing broadcast solutions and developing leads for stories.
Through my work, I collected data from various sources and synthesized it into cohesive stories for television and radio broadcasts, crafting headlines that captured the essence of each story.
Overall, my experience at MyTV Cebu was both excellent and rewarding, and I'm grateful for the skills and knowledge that I gained during my time there.

Content Writer

Stellar Freelancers Company

08.2021 - 06.2022

In this field, I learned how to market our clients’ products and services by creating SEO blogs and service pages.
I utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
I presented clients with unique copy options based on overall marketing objectives.
I wrote advertising materials for use by publication, broadcast or internet media to promote sale of goods and services.

News Writer

Cebu/ Innopub Media

07.2021 - 08.2021

During my internship with Innopub Media, I had the opportunity to explore my creativity and develop my skills as a journalist.
As part of my work, I wrote news articles and listened to webinars from a variety of organizations, which helped me to stay up-to-date with the latest trends and developments in the industry.
In addition, I was able to unleash my creative side by designing news cards and creating captions and posters for events hosted by the company.
Through my work, I applied my understanding of public opinion and social media to craft engaging and attention-grabbing stories that resonated with our audience.
To maintain the highest standards of journalistic integrity, I performed thorough research and fact-checked all of my work, ensuring that our readers could trust the information we provided.

Customer Service Representative

Tech Mahindra

Cebu

06.2020 - 05.2021

Over the course of my almost year-long tenure at this job, I encountered many challenges that tested my patience and my values as a person.
Despite facing numerous irate and furious clients, I persevered and was able to provide satisfactory service that left them with smiles on their faces.
For me, ensuring customer satisfaction was the most important aspect of my job. Through my experiences, I learned how to think critically, respond to different situations in a timely and appropriate manner, and communicate effectively with customers from diverse backgrounds.
By focusing on forward-thinking strategies that addressed customer needs and concerns, I was able to maintain a high level of customer satisfaction.
Leveraging my extensive knowledge of products and services, I delivered exceptional customer service to each and every customer, creating welcoming and positive experiences that left a lasting impression.
Overall, my time in this role taught me the importance of patience, perseverance, and customer-centric thinking, and I look forward to applying these skills in future positions.

Customer Service Representative

Concentrix

Cebu

04.2018 - 05.2018

I worked as a CSR at Concentrix Cebu for a brief period of one month, as it was a seasonal account designed for those seeking summer employment.
Despite the short duration of my tenure, my experience there was unforgettable and provided ample opportunities for personal and professional growth.
As my first corporate job, I quickly learned to leverage my multitasking skills and effectively communicate and solve problems in a fast-paced environment.
One of my key responsibilities was responding to customer requests for products, services, and information about the company.
Through my dedication to delivering excellent customer service, I consistently achieved high customer satisfaction ratings.
This role allowed me to develop a keen understanding of the importance of effective communication, attention to detail, and problem-solving skills in a customer service setting.
Although my time at Concentrix Cebu was brief, the skills and knowledge that I gained during my tenure have proved invaluable in subsequent positions.

Summary

Work History

Content Writer

Journalist Intern

Content Writer

News Writer

Customer Service Representative

Customer Service Representative

Education

Bachelor of Arts - Communication Major in Marketing Communication

High School -

Elementary -

Skills

Additional Information

Timeline

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