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Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining travel operations at My Round Trips Ltd UK. Expert in travel arrangements and exceptional customer service, demonstrating strong communication and relationship management skills. Achieved significant improvements in client retention and operational efficiency, leveraging expertise in travel industry standards and CRM software. Corporate Travel Consultant with laser-like focus on marketing and providing customer satisfaction. Exceptional scheduler with expertise in time management. Career success in travel and hospitality for private, global and corporate customers. Independent Travel Agent offering more than 20 years of industry experience. Terrific communicator with base of wealthy, loyal clientele. Consistently delivers best client experiences resulting in repeat business and market expansion. Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry. Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills.

Dynamic professional with a proven track record at American Express, enhancing client satisfaction through expert travel planning and exceptional customer service. Skilled in GDS knowledge and relationship building, I excel in creating personalized experiences, leading to a significant increase in repeat business. Adept at multitasking and problem-solving, I consistently deliver results beyond expectations. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures. Deadline-driven travel consultant with expertise serving special needs clients. Real go-getter with outstanding interpersonal skills. Proven career success developing profitable travel programs and extending clientele base. Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.

As an experienced Travel Sales Consultant with a career spanning over four years in the tourism industry. I have worked with various organizations such as The Crazy Partner, Travel Triangle Holidays, Conduent Business Services India, and Arora Tour and Travel. My expertise lies in booking accommodations, flights, and arranging transportation for clients while suggesting the most suitable travel options to meet their needs. I’m skilled in B2B sales, coordinating with suppliers, and ensuring customer satisfaction. I also have experience as a Benefits Associate, where I was responsible for processing cases, analyzing loan documents, and providing training to new hires. I possess excellent communication and people management skills with the ability to mentor and motivate team members.

Mariel Lorenz Racelis

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Travel Consultant

Technical Support

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Bachelor of Science - Physical Therapy

High School Diploma -

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Travel Consultant

Technical Support

Bachelor of Science - Physical Therapy

High School Diploma -

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