Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Custom Software Engineering Specialist
Accenture Inc.
09.2015 - Current
Enhanced software functionality (ServiceNow) by identifying and resolving complex coding issues.
Optimized application performance through regular code reviews and refactoring techniques.
Mentored junior developers, providing guidance on best practices and fostering a collaborative team environment.
Collaborated with client and third parties to develop technical solutions that supported business processes.
Assisted with technical design and development.
Enhanced product quality by implementing agile methodologies and continuously refining backlog priorities.
Boosted customer satisfaction through regular engagement with client representatives and ensuring timely resolution of issues.
Established strong relationships with key stakeholders, maintaining open lines of communication to ensure alignment on project objectives.
Owned and prioritized product backlog.
Education
Bachelor of Science - Information Technology
Trinity University of Asia
Quezon City, Metro Manila, Philippines
06.2017
Skills
Software Development - ServiceNow
Agile development methodologies
Product Management
Release planning
User Story Creation
Backlog Prioritization
Business Analysis
Decision-Making
Product Development
Multitasking Abilities
Languages
English
Upper intermediate (B2)
Certification
ServiceNow Certified System Administrator
Timeline
Custom Software Engineering Specialist
Accenture Inc.
09.2015 - Current
Bachelor of Science - Information Technology
Trinity University of Asia
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